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Windows 7: BSOD playing COD MW3 error caused by ntoskrnl.exe+7f1c0


17 Sep 2012   #1

Windows 7 Ultimate x64
 
 
BSOD playing COD MW3 error caused by ntoskrnl.exe+7f1c0

Keep getting these BSOD when playing COD MW3. Have run memtest86+4.2 and tests passed. Here is my SF Diagnostics report. Would appreciate your help solving this problem

My System SpecsSystem Spec
.

17 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

Most of your dumps show memory as the issue.

Lets start with problematic software:
Code:
Start Menu\Programs\DAEMON Tools Pro	Public:Start Menu\Programs\DAEMON Tools Pro	Public
Start Menu\Programs\BitDefender 2011	Public:Start Menu\Programs\BitDefender 2011	Public
Start Menu\Programs\Autodesk	Public:Start Menu\Programs\Autodesk	Public
Daemon tools is a known cause of blue screens. If you search this forum, you will find a lot of threads about it.
Please uninstall BitDefender and Autodesk while we are troubleshooting with your computer.

MSE is recommended by almost all members on our forum and known to be the most compatible antivirus with windows 7.
Microsoft Security Essentials - Free Antivirus for Windows

Run the system file checker 3 times as mentioned in the tutorial below:
SFC /SCANNOW Command - System File Checker

To make sure that hard drive is good run disk check following this tutorial:
Disk Check

Hard drive scan usings SeaTools:
SeaTools | Seagate both long and short tests.

You need to run memtest for 8 passes on each stick preferably overnight.
Guide to using Memtest86+ - Geeks to Go Forums

Let us know your results
My System SpecsSystem Spec
27 Sep 2012   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Welcome

Most of your dumps show memory as the issue.

Lets start with problematic software:
Code:
Start Menu\Programs\DAEMON Tools Pro    Public:Start Menu\Programs\DAEMON Tools Pro    Public
Start Menu\Programs\BitDefender 2011    Public:Start Menu\Programs\BitDefender 2011    Public
Start Menu\Programs\Autodesk    Public:Start Menu\Programs\Autodesk    Public
Daemon tools is a known cause of blue screens. If you search this forum, you will find a lot of threads about it.
Please uninstall BitDefender and Autodesk while we are troubleshooting with your computer.

MSE is recommended by almost all members on our forum and known to be the most compatible antivirus with windows 7.
Microsoft Security Essentials - Free Antivirus for Windows

Run the system file checker 3 times as mentioned in the tutorial below:
SFC /SCANNOW Command - System File Checker

To make sure that hard drive is good run disk check following this tutorial:
Disk Check

Hard drive scan usings SeaTools:
SeaTools | Seagate both long and short tests.

You need to run memtest for 8 passes on each stick preferably overnight.
Guide to using Memtest86+ - Geeks to Go Forums

Let us know your results
Ok. This is what I have done:
Uninstalled the three software as requested. Installed MSE as recommended.

Ran SFC 3x - no probems detected

Ran SeaTools - no problems detected

Ran memtest as follows:

1. Individually tested all 4 memory modules each on a different slot except for slot DDR_2 - all memory modules passed.

2. Installed all 4 memory modules and ran memtest - memory test failed.

3. Ran individual test again - 1 memory module failed on slot DDR_2

4. Tested same memory on Slot DDR_3 & 1 - Passed on both slots

5. Tested 2 other memory modules on slot DDR_2 - both passed

6. Tested 4th memory module on slot DDR_4 - Passed

7. Tested 2 memory modules at the same time on slot DDR_4 & 2 - passed

8. Test all 4 memory modules at the same time - passed

*All tests ran for 6 passes or more

Just restarted system, and have to wait and see if problem recurs.

Prior to the first memtests BSOD occurred about 4 times more

Any idea why those instances that memory failed the test one time happened and now they all passed after subsequent tests?

Thanks for your help.
My System SpecsSystem Spec
.


27 Sep 2012   #4

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by JASPC56 View Post
Quote   Quote: Originally Posted by koolkat77 View Post
Welcome

Most of your dumps show memory as the issue.

Lets start with problematic software:
Code:
Start Menu\Programs\DAEMON Tools Pro    Public:Start Menu\Programs\DAEMON Tools Pro    Public
Start Menu\Programs\BitDefender 2011    Public:Start Menu\Programs\BitDefender 2011    Public
Start Menu\Programs\Autodesk    Public:Start Menu\Programs\Autodesk    Public
Daemon tools is a known cause of blue screens. If you search this forum, you will find a lot of threads about it.
Please uninstall BitDefender and Autodesk while we are troubleshooting with your computer.

MSE is recommended by almost all members on our forum and known to be the most compatible antivirus with windows 7.
Microsoft Security Essentials - Free Antivirus for Windows

Run the system file checker 3 times as mentioned in the tutorial below:
SFC /SCANNOW Command - System File Checker

To make sure that hard drive is good run disk check following this tutorial:
Disk Check

Hard drive scan usings SeaTools:
SeaTools | Seagate both long and short tests.

You need to run memtest for 8 passes on each stick preferably overnight.
Guide to using Memtest86+ - Geeks to Go Forums

Let us know your results
Ok. This is what I have done:
Uninstalled the three software as requested. Installed MSE as recommended.

Ran SFC 3x - no probems detected

Ran SeaTools - no problems detected

Ran memtest as follows:

1. Individually tested all 4 memory modules each on a different slot except for slot DDR_2 - all memory modules passed.

2. Installed all 4 memory modules and ran memtest - memory test failed.

3. Ran individual test again - 1 memory module failed on slot DDR_2

4. Tested same memory on Slot DDR_3 & 1 - Passed on both slots

5. Tested 2 other memory modules on slot DDR_2 - both passed

6. Tested 4th memory module on slot DDR_4 - Passed

7. Tested 2 memory modules at the same time on slot DDR_4 & 2 - passed

8. Test all 4 memory modules at the same time - passed

*All tests ran for 6 passes or more

Just restarted system, and have to wait and see if problem recurs.

Prior to the first memtests BSOD occurred about 4 times more

Any idea why those instances that memory failed the test one time happened and now they all passed after subsequent tests?

Thanks for your help.
Well got the first BSOD after all those tests. Here is the SF Report:
My System SpecsSystem Spec
28 Sep 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello JASPC56, do you overclock?
► These programs are not needed, uninstall those. Those cause troubles off and on.
Code:
Start Menu\Programs\GIGABYTE\AutoGreen    Public:Start Menu\Programs\GIGABYTE\AutoGreen    Public
Start Menu\Programs\GIGABYTE\EasySaver    Public:Start Menu\Programs\GIGABYTE\EasySaver    Public
Start Menu\Programs\GIGABYTE\ET6    Public:Start Menu\Programs\GIGABYTE\ET6    Public
Among those, Easy Tune 6 is an overclocking program. Before uninstalling it, first run it and set everything to default.

► Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
► If some roxio systems like BurnerLauncher, CPMonitor and BackOnTrack runs, they may cause problems anytime, too. But, before blaming them, we to be a bit cautious.



In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
30 Sep 2012   #6

Windows 7 Ultimate x64
 
 

Here is the crash report after verifier.exe was turned on.
My System SpecsSystem Spec
30 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The last crash dump dated 28/09. Does that mean that you haven't had any crash in between?
My System SpecsSystem Spec
30 Sep 2012   #8

Windows 7 Ultimate x64
 
 

That is correct. And I have not turned off the system and have played about 5 hours of Battlefield 3 at high settings with no crashes.
My System SpecsSystem Spec
01 Oct 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

In this situation there is nothing to be worried at all. if you are on driver verifier, you may disable it now.

If there are further crashes, let us know.
My System SpecsSystem Spec
01 Oct 2012   #10

Windows 7 Ultimate x64
 
 

Will do. Thanks!
My System SpecsSystem Spec
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 BSOD playing COD MW3 error caused by ntoskrnl.exe+7f1c0




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