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Windows 7: Puzzled by all games crashing. DMP attached. Thanks.

17 Sep 2012   #1

Windows 7 Pro 64bit
 
 
Puzzled by all games crashing. DMP attached. Thanks.

I'm terribly frustrated. I've tried many suggestions from many different forums to troubleshoot this problem but cannot resolve it.

Code:
ERROR: 
 
All my games crash within about 20 mins. Same exception code. Sometimes windows will notify me the program has stopped working, other times the game will just freeze and I have to alt+ctrl+del.
 
 
EVENT VIEWER:
 
Faulting application name: HKShip.exe, version: 0.0.0.0, time stamp: 0x503eb1fa
Faulting module name: HKShip.exe, version: 0.0.0.0, time stamp: 0x503eb1fa
Exception code: 0xc0000005
Fault offset: 0x00007daf
Faulting process id: 0x1994
Faulting application start time: 0x01cd93ccfb7dc01f
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\SleepingDogs\HKShip.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\SleepingDogs\HKShip.exe
Report Id: d07d6515-ffc2-11e1-ade5-14dae9cf6c8b
 
 
 
SYSTEM SPECS:
 
OS: Windows 7 Professional 64 bit
MOBO:    ASUS Crosshair V Formula
CPU:     AMD Phenom II X4 820 2.81 GHz
RAM:     GSkill Ripjaws DDR3 1600 (PC3 12800) 4x4GB = 16GB
GPU:     PNY NVIDIA GeForce GTX 560 Ti
HD:     Western Digital 2TB 7200 RPM 64MB Cache 6Gb/s
PSU:     Cooler Master 850W
CASE:    Cooler Master HAF 932 ADV BLUE ED
 
 
DRIVERS:
 
MOBO BIOS:    1503
GPU:        306.23 (9.18.13.623)
 
 
THINGS IVE TRIED TO FIX IT:
 
-UPDATE ALL DRIVERS
-MEMTEST86+ (6 PASSES ON ALL 16GBS)
-VERIFIED GAMES WERE NOT CORRUPT (STEAM VERIFY CHECKER)
-REPAIR WINDOWS
-BCEDIT /SET INCREASEUSERVA
-DISABLED ALL nvidia SOUND
-SCANNED FOR VIRUS
-DISABLING ALL NON-ESSENTIAL PROGRAMS IN TASKBAR
-UNINSTALLED 7ZIP
-SFC /SCANNOW CMD
-EXTENDED WINDOWS MEMORY DIAG TOOL
-DRIVER VERIFIER
 
 
 
SAFE MODE MESSAGE AFTER DRIVER VERIFIER:
 
Problem signature:
Problem Event Name:    BlueScreen
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
 
Additional information about the problem:
BCCode:    c9
BCP1:    000000000000023E
BCP2:    FFFFF880011B5324
BCP3:    FFFFF98004154EE0
BCP4:    0000000000000000
OS Version:    6_1_7601
Service Pack:    1_0
Product:    256_1
 
Files that help describe the problem:
C:\Windows\Minidump\091712-23400-01.dmp
Thank you.

My System SpecsSystem Spec
.

17 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Nothing more to say, Uninstall Daemon tools right now.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {23e, fffff880011b5324, fffff98004154ee0, 0}

Unable to load image GEARAspiWDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Unable to load image dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1324 )

Followup: MachineOwner
---------
dtsoftbus01.sys is Daemon tools component, and it is affecting CD ROM Class Filter Driver adversely, computer is crashing.

Report us back.
My System SpecsSystem Spec
17 Sep 2012   #3

Windows 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Nothing more to say, Uninstall Daemon tools right now.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {23e, fffff880011b5324, fffff98004154ee0, 0}

Unable to load image GEARAspiWDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Unable to load image dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1324 )

Followup: MachineOwner
---------
dtsoftbus01.sys is Daemon tools component, and it is affecting CD ROM Class Filter Driver adversely, computer is crashing.

Report us back.



Thanks. I'm about to leave for work. Will test tonight and post the results.
Wonderful Signature and avatar by the way. Still my favorite game of all time.
My System SpecsSystem Spec
.


17 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by xiroc View Post
Thanks. I'm about to leave for work. Will test tonight and post the results.
Yes, let us know.
Quote   Quote: Originally Posted by xiroc View Post
Wonderful Signature and avatar by the way. Still my favorite game of all time.
Not only the game, but also the movie
My System SpecsSystem Spec
18 Sep 2012   #5

Windows 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by xiroc View Post
Thanks. I'm about to leave for work. Will test tonight and post the results.
Yes, let us know.
Quote   Quote: Originally Posted by xiroc View Post
Wonderful Signature and avatar by the way. Still my favorite game of all time.
Not only the game, but also the movie

Yep, that was it. I've been playing for hours straight when it would usually shut down in 20 mins. Thanks so much. You guys are awesome!
My System SpecsSystem Spec
18 Sep 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You are welcome
My System SpecsSystem Spec
Reply

 Puzzled by all games crashing. DMP attached. Thanks.





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