Puzzled by all games crashing. DMP attached. Thanks.


  1. Posts : 28
    Windows 7 Pro 64bit
       #1

    Puzzled by all games crashing. DMP attached. Thanks.


    I'm terribly frustrated. I've tried many suggestions from many different forums to troubleshoot this problem but cannot resolve it.

    Code:
    ERROR: 
     
    All my games crash within about 20 mins. Same exception code. Sometimes windows will notify me the program has stopped working, other times the game will just freeze and I have to alt+ctrl+del.
     
     
    EVENT VIEWER:
     
    Faulting application name: HKShip.exe, version: 0.0.0.0, time stamp: 0x503eb1fa
    Faulting module name: HKShip.exe, version: 0.0.0.0, time stamp: 0x503eb1fa
    Exception code: 0xc0000005
    Fault offset: 0x00007daf
    Faulting process id: 0x1994
    Faulting application start time: 0x01cd93ccfb7dc01f
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\SleepingDogs\HKShip.exe
    Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\SleepingDogs\HKShip.exe
    Report Id: d07d6515-ffc2-11e1-ade5-14dae9cf6c8b
     
     
     
    SYSTEM SPECS:
     
    OS: Windows 7 Professional 64 bit
    MOBO:    ASUS Crosshair V Formula
    CPU:     AMD Phenom II X4 820 2.81 GHz
    RAM:     GSkill Ripjaws DDR3 1600 (PC3 12800) 4x4GB = 16GB
    GPU:     PNY NVIDIA GeForce GTX 560 Ti
    HD:     Western Digital 2TB 7200 RPM 64MB Cache 6Gb/s
    PSU:     Cooler Master 850W
    CASE:    Cooler Master HAF 932 ADV BLUE ED
     
     
    DRIVERS:
     
    MOBO BIOS:    1503
    GPU:        306.23 (9.18.13.623)
     
     
    THINGS IVE TRIED TO FIX IT:
     
    -UPDATE ALL DRIVERS
    -MEMTEST86+ (6 PASSES ON ALL 16GBS)
    -VERIFIED GAMES WERE NOT CORRUPT (STEAM VERIFY CHECKER)
    -REPAIR WINDOWS
    -BCEDIT /SET INCREASEUSERVA
    -DISABLED ALL nvidia SOUND
    -SCANNED FOR VIRUS
    -DISABLING ALL NON-ESSENTIAL PROGRAMS IN TASKBAR
    -UNINSTALLED 7ZIP
    -SFC /SCANNOW CMD
    -EXTENDED WINDOWS MEMORY DIAG TOOL
    -DRIVER VERIFIER
     
     
     
    SAFE MODE MESSAGE AFTER DRIVER VERIFIER:
     
    Problem signature:
    Problem Event Name:    BlueScreen
    OS Version:    6.1.7601.2.1.0.256.48
    Locale ID:    1033
     
    Additional information about the problem:
    BCCode:    c9
    BCP1:    000000000000023E
    BCP2:    FFFFF880011B5324
    BCP3:    FFFFF98004154EE0
    BCP4:    0000000000000000
    OS Version:    6_1_7601
    Service Pack:    1_0
    Product:    256_1
     
    Files that help describe the problem:
    C:\Windows\Minidump\091712-23400-01.dmp
    Thank you.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Nothing more to say, Uninstall Daemon tools right now.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {23e, fffff880011b5324, fffff98004154ee0, 0}
    
    Unable to load image GEARAspiWDM.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
    Unable to load image dtsoftbus01.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dtsoftbus01.sys
    *** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
    Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1324 )
    
    Followup: MachineOwner
    ---------
    dtsoftbus01.sys is Daemon tools component, and it is affecting CD ROM Class Filter Driver adversely, computer is crashing.

    Report us back.
      My Computer


  3. Posts : 28
    Windows 7 Pro 64bit
    Thread Starter
       #3

    Arc said:
    Nothing more to say, Uninstall Daemon tools right now.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C9, {23e, fffff880011b5324, fffff98004154ee0, 0}
    
    Unable to load image GEARAspiWDM.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
    Unable to load image dtsoftbus01.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dtsoftbus01.sys
    *** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
    Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1324 )
    
    Followup: MachineOwner
    ---------
    dtsoftbus01.sys is Daemon tools component, and it is affecting CD ROM Class Filter Driver adversely, computer is crashing.

    Report us back.



    Thanks. I'm about to leave for work. Will test tonight and post the results.
    Wonderful Signature and avatar by the way. Still my favorite game of all time.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    xiroc said:
    Thanks. I'm about to leave for work. Will test tonight and post the results.
    Yes, let us know.
    xiroc said:
    Wonderful Signature and avatar by the way. Still my favorite game of all time.
    Not only the game, but also the movie
      My Computer


  5. Posts : 28
    Windows 7 Pro 64bit
    Thread Starter
       #5

    Arc said:
    xiroc said:
    Thanks. I'm about to leave for work. Will test tonight and post the results.
    Yes, let us know.
    xiroc said:
    Wonderful Signature and avatar by the way. Still my favorite game of all time.
    Not only the game, but also the movie

    Yep, that was it. I've been playing for hours straight when it would usually shut down in 20 mins. Thanks so much. You guys are awesome!
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    You are welcome :)
      My Computer


 

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