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Windows 7: BSOD in normal mode (various errors), Runs fine in Safe Mode

17 Sep 2012   #1
elaineo

Win 7 Home Premium, 64 bit
 
 
BSOD in normal mode (various errors), Runs fine in Safe Mode

I'm not sure what causes my BSOD. The errors range from BAD_POOL_HEADER to ntfs.sys to drivers-something.

I am currently running Safe Mode with Networking and things seem stable.

I ran Anti-malware (nothing found), VIPRErescuescanner (nothing), fakereanfix (didn't help), ComboFix (probably made things worse).

Are my drivers up to date? No, probably not, but at this point, I'm scared to change anything else.
Is my windows 7 up to date? No updates installed since Jan 2012, I'm too scared to update anything lest I cause more BSODs.

Minidump attached in next post.


My System SpecsSystem Spec
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17 Sep 2012   #2
elaineo

Win 7 Home Premium, 64 bit
 
 
Minidump

minidump per SF_Diagnostic_tool
My System SpecsSystem Spec
17 Sep 2012   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please upload your msinfo32.nfo file. To get this:
  • Click on the Start
  • Type msinfo32 into the Search programs and files box
  • When it opens, go to File, Save
  • Save as msinfo32.nfo and save in a place you will remember
  • Let it finish the process of gathering and saving the system info
  • Right click the .nfo file, click send to compressed (zipped) folder
  • Upload the .zip file here.
My System SpecsSystem Spec
.


17 Sep 2012   #4
elaineo

Win 7 Home Premium, 64 bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Please upload your msinfo32.nfo file.
Attached as requested. Thank you for the prompt reply!
My System SpecsSystem Spec
17 Sep 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

The majority of your BSODs were caused by AsDsm.sys - Asus Data Security Manager Driver

This software needs to be uninstalled. Use Revo to uninstall the ASUS software Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
My System SpecsSystem Spec
18 Sep 2012   #6
elaineo

Win 7 Home Premium, 64 bit
 
 

Wow... I think that worked! Thanks! How did you get that from my msinfo32?? Fantastic, thank you so much.
My System SpecsSystem Spec
18 Sep 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

One of your dumps showed it and I needed the msinfo file for confirmation.
Observe your computer for 2/3 days. If you don't have more blue screens, come back let us know and mark this thread solved.

Have a great day!
My System SpecsSystem Spec
19 Sep 2012   #8
elaineo

Win 7 Home Premium, 64 bit
 
 

Thank you so much, I had been battling this problem for weeks. You just saved me from a complete reinstall. I hereby bequeath my firstborn to you.
My System SpecsSystem Spec
19 Sep 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Glad to have helped
My System SpecsSystem Spec
Reply

 BSOD in normal mode (various errors), Runs fine in Safe Mode




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