| Windows 7: BSOD in normal mode (various errors), Runs fine in Safe Mode |
17 Sep 2012
|
#1 | | Win 7 Home Premium, 64 bit |
BSOD in normal mode (various errors), Runs fine in Safe Mode I'm not sure what causes my BSOD. The errors range from BAD_POOL_HEADER to ntfs.sys to drivers-something.
I am currently running Safe Mode with Networking and things seem stable.
I ran Anti-malware (nothing found), VIPRErescuescanner (nothing), fakereanfix (didn't help), ComboFix (probably made things worse).
Are my drivers up to date? No, probably not, but at this point, I'm scared to change anything else.
Is my windows 7 up to date? No updates installed since Jan 2012, I'm too scared to update anything lest I cause more BSODs.
Minidump attached in next post. | My System Specs |
| OS Win 7 Home Premium, 64 bit |
17 Sep 2012
|
#2 | | Win 7 Home Premium, 64 bit |
Minidump minidump per SF_Diagnostic_tool | My System Specs | | OS Win 7 Home Premium, 64 bit |
17 Sep 2012
|
#3 | | |
Please upload your msinfo32.nfo file. To get this: - Click on the Start
 - Type msinfo32 into the Search programs and files box
- When it opens, go to File, Save
- Save as msinfo32.nfo and save in a place you will remember
- Let it finish the process of gathering and saving the system info
- Right click the .nfo file, click send to compressed (zipped) folder
- Upload the .zip file here.
| My System Specs | | Computer type PC/Desktop OS Win7® _SP1 HomePrem CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
17 Sep 2012
|
#4 | | Win 7 Home Premium, 64 bit |

Quote: Originally Posted by koolkat77 Please upload your msinfo32.nfo file. Attached as requested. Thank you for the prompt reply! | My System Specs | | OS Win 7 Home Premium, 64 bit |
17 Sep 2012
|
#5 | | |
The majority of your BSODs were caused by AsDsm.sys - Asus Data Security Manager Driver
This software needs to be uninstalled. Use Revo to uninstall the ASUS software Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems | My System Specs | | Computer type PC/Desktop OS Win7® _SP1 HomePrem CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
18 Sep 2012
|
#6 | | Win 7 Home Premium, 64 bit |
Wow... I think that worked! Thanks! How did you get that from my msinfo32?? Fantastic, thank you so much. | My System Specs | | OS Win 7 Home Premium, 64 bit |
18 Sep 2012
|
#7 | | |
One of your dumps showed it and I needed the msinfo file for confirmation.
Observe your computer for 2/3 days. If you don't have more blue screens, come back let us know and mark this thread solved.
Have a great day! | My System Specs | | Computer type PC/Desktop OS Win7® _SP1 HomePrem CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
19 Sep 2012
|
#8 | | Win 7 Home Premium, 64 bit |
Thank you so much, I had been battling this problem for weeks. You just saved me from a complete reinstall. I hereby bequeath my firstborn to you. | My System Specs | | OS Win 7 Home Premium, 64 bit |
19 Sep 2012
|
#9 | | |
Glad to have helped | My System Specs | | Computer type PC/Desktop OS Win7® _SP1 HomePrem CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device BSOD in normal mode (various errors), Runs fine in Safe Mode problems? All times are GMT -5. The time now is 04:17 AM. | |