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Windows 7: BSOD while playing WoW and SWTOR

18 Sep 2012   #1

Windows 7 Ultimate x64
 
 
BSOD while playing WoW and SWTOR

I get the BSOD often when play WoW, and when I used to play SWTOR. I get it when there are no other programs running, and I don't have any virtual drive software installed. I tried looking up the most up-to-drivers according to EasyDriverPro, but didn't find them at the manufacturer's website. I built this system about two years ago. The pertinent information should be uploaded according the BSOD posting procedure. Thank you for any help with this.

My System SpecsSystem Spec
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18 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard.

Your crashes are showing different bugchecks with different probable causes. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
18 Sep 2012   #3

Windows 7 Ultimate x64
 
 

ok, i followed your instructions. thank you for your quick response.
My System SpecsSystem Spec
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19 Sep 2012   #4

Windows 7 Ultimate x64
 
 

ok, Arc, its been 24 hrs and there have been no BSOD. However, I did notice a significant degradation in performance. Programs tended to hang often, and logging on to windows took about 5-10 mins for the OS to fully load. What should I do next?
My System SpecsSystem Spec
19 Sep 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Those lags are for the verifier. Nothing else, and nothing to be worried.

Now you may disable driver verifier.

So, we may now infer that the crashes are not due to the drivers. Run the computer normally. If it crashes again, we are to search the reason of crashes in some place else. If you get further crashes, upload the dumps for us.

And, best of your luck.
My System SpecsSystem Spec
19 Sep 2012   #6

Windows 7 Ultimate x64
 
 

ok, will do and thank you very much
My System SpecsSystem Spec
25 Sep 2012   #7

Windows 7 Ultimate x64
 
 
BSOD while playing WoW and SWTOR

It's been about a week since I last posted, and I am still getting the BSOD. I have uploaded a zip file with the new SF Diagnostic Tool information. Thank you for your help.
My System SpecsSystem Spec
25 Sep 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You are to reinstall your display driver.
Code:
fffff880`085e1558  fffff880`0591f4b7Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x344b7
fffff880`085e1560  fffff880`01a46741 volsnap!VspQueryFileExtents+0x201
fffff880`085e1568  fffff880`0591f707 atikmdag+0x34707
fffff880`085e1570  fffffa80`1032c000
fffff880`085e1578  00000000`00000001
fffff880`085e1580  fffff880`085e1610
fffff880`085e1588  fffff880`0630f13f dxgkrnl!DxgNotifyInterruptCB+0x83
fffff880`085e1590  00000000`01a46741
fffff880`085e1598  fffffa80`0ca88000
fffff880`085e15a0  fffff880`085e1620
fffff880`085e15a8  fffff880`05a1440c atikmdag+0x12940c
fffff880`085e15b0  fffffa80`0ffb6160
fffff880`085e15b8  fffff880`04553345Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x6345
fffff880`085e15c0  00000007`00000050
fffff880`085e15c8  00000000`00000000
fffff880`085e15d0  00000009`00000048
fffff880`085e15d8  fffffa80`00000001
fffff880`085e15e0  fffff880`085e1670
fffff880`085e15e8  fffff880`05990214 atikmdag+0xa5214
Uninstall it using Driver Fusion, then reinstall it.

If still crashes, go bask to the earlier version when the PC was stable. Maybe the April's version of AMD Display driver was stable on your PC?
My System SpecsSystem Spec
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 BSOD while playing WoW and SWTOR




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