BSOD problem soon after startup


  1. maccafan
    Posts : 3
    Windows 7 Home Premium x64-based PC
       New #1

    BSOD problem soon after startup


    I can only run Windows 7 Home Premium (different computer than the one I'm posting from) in safe mode. When I try to use the Diagnostic Tool, it says that it is saving the files but then it doesn't finish up with giving me the folder on my desktop. Any idea how I can get the files to show so that I can attach them to this thread?

    Any help is appreciated...
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  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       New #2

    Welcome aboard.

    You may disable your antivirus for the time being when you are running the SF Diag tool.
      My Computer
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  4. maccafan
    Posts : 3
    Windows 7 Home Premium x64-based PC
    Thread Starter
       New #3

    The antivirus program isn't working so I don't think that's the problem. Any other ideas? :)
      My Computer
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  6. maccafan
    Posts : 3
    Windows 7 Home Premium x64-based PC
    Thread Starter
       New #4

    If I do a system recovery, should that fix the problem?
      My Computer
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