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Windows 7: BSOD problem soon after startup


18 Sep 2012   #1

Windows 7 Home Premium x64-based PC
 
 
BSOD problem soon after startup

I can only run Windows 7 Home Premium (different computer than the one I'm posting from) in safe mode. When I try to use the Diagnostic Tool, it says that it is saving the files but then it doesn't finish up with giving me the folder on my desktop. Any idea how I can get the files to show so that I can attach them to this thread?

Any help is appreciated...

My System SpecsSystem Spec
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18 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard.

You may disable your antivirus for the time being when you are running the SF Diag tool.
My System SpecsSystem Spec
18 Sep 2012   #3

Windows 7 Home Premium x64-based PC
 
 

The antivirus program isn't working so I don't think that's the problem. Any other ideas?
My System SpecsSystem Spec
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18 Sep 2012   #4

Windows 7 Home Premium x64-based PC
 
 

If I do a system recovery, should that fix the problem?
My System SpecsSystem Spec
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 BSOD problem soon after startup




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