Random BSODs when running IE9 or Microsoft Outlook


  1. Posts : 4
    Windows 7 Professional x64
       #1

    Random BSODs when running IE9 or Microsoft Outlook


    I recently received my M18x back from Dell after having both 6990s, the Mobo, and CPU replaced due to a complete meltdown. When I received it back, I did a clean install of Windows 7 (Kingston HyperX SSD).

    Since then, I have been receiving one of two types of BSODs at least twice a day. The two codes are included in the zip files. Typically the errors occur when I'm doing something with IE9 or Microsoft Outlook, but I'm not sure if that's related. I had read that similar errors had been related to the CardReader driver, so I've uninstalled it to no avail.

    Any assistance would be much appreciated.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Have you updated to the latest firmware for your SSD?

    DISK_HARDWARE_ERROR: There was error with disk hardware
    Last edited by koolkat77; 24 Sep 2012 at 08:15. Reason: spelliiiinnnggg
      My Computer


  3. Posts : 4
    Windows 7 Professional x64
    Thread Starter
       #3

    Thanks for the quick response. I will check my firmware, and update as needed. Hopefully I won't need to replace my SSD.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Sure
    Come back and update this thread.
      My Computer


  5. Posts : 4
    Windows 7 Professional x64
    Thread Starter
       #5

    I hadn't run the latest firmware update, so that is taken care of. I've also done a chkdsk and turned off my virtual memory for the time being. So far, no more BSODs, but I will give it a day or two before I mark it as solved. Thank you for the help.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Thanks for the update
    Observer your comp for next 4/5 days. If there are no crashes, you can mark the thread as solved.. :)
      My Computer


  7. Posts : 4
    Windows 7 Professional x64
    Thread Starter
       #7

    Thanks for your help again. No BSODs since I updated the firmware. I'll go ahead and mark it solved.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    That's good to hear
    Thanks for letting us know :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:04.
Find Us