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Windows 7: BSoD checks:)

18 Sep 2012   #1
Angl1NL

Windows 7 Ultimate x64
 
 
BSoD checks:)

Hi everyone,

I have at my work a pc that people wanted me to check cause it did strange things.

Here is a list of what i have done so far:
- Run a full scan with ESET NOD32 - virus detected and cleaned
- Run a full scan with Free version Mailware bytes latest version - many virus and stuff detected and cleaned
- Did a memtest 4.1 test - 16 passes.
- I checked the memory dumps but i am not the expert that knows all so thats why i am here at this forum
- The 091812-17687-01.dmp is a dump after i did Driver Verifier according to your guide at the forum.

Anyway i hope you guys can tell me if there is anything else i should be doing according to the dumps.

Thanks in advance


My System SpecsSystem Spec
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18 Sep 2012   #2
TypeR

Windows 7 x64
 
 

My System SpecsSystem Spec
19 Sep 2012   #3
Angl1NL

Windows 7 Ultimate x64
 
 

Any help people?
My System SpecsSystem Spec
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19 Sep 2012   #4
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

Update Driver: nvlddmkm nVidia Video drivers NVIDIA DRIVERS 306.23WHQL
My System SpecsSystem Spec
19 Sep 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

May I add after David,

STOP 0x00000024: NTFS_FILE_SYSTEM BSOD Index

Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

Code:
Start Menu\Programs\ESET\ESET Smart Security	Public:Start Menu\Programs\ESET\ESET Smart Security	Public 
Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public
Uninstall the above antivirus/s and keep MSE
Microsoft Security Essentials - Free Antivirus for Windows

* To make sure your hard drive is good run
Disk Check

* Hard drive test both short and long with
SeaTools for Windows

SeaTools for DOS

* System file checker for repairing any damaged files within windows
SFC /SCANNOW Command - System File Checker

* Also check for a BIOS update
Code:
BIOS-versie/datum	American Megatrends Inc. V4.0, 11-6-2009
Post back results
My System SpecsSystem Spec
20 Sep 2012   #6
Angl1NL

Windows 7 Ultimate x64
 
 

Hi Koolkat77 and Anthony,

Thanks for the reply.
- I uninstalled the ESET & McAfee and installed the MSE. No virus detected by MSE.
- I upgraded the bios to the latest version.
- I did a SFC scan and i have uploaded the list. Windows cant repair all and i dont know where i should begin because its a mess.
- I run the Disk Check.
- I did install the SeaTool for windows and it gave a pass with the Short Test. Currently running the long version. If that gives a pass also should i still install and run the DoS version?
- I also installed the lastest version of the Video card.

- I do have 1 more problem and i am not sure if i should make a new thread but i am gonna ask it here anyway. The problem is when i put a USB-stick in the pc i am unable to install the driver. It gives me this message "This operation requires an interactive windows station". Any idea how i can fix this?

Thanks for the help
My System SpecsSystem Spec
20 Sep 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for reporting back.

No need to do the dos version now, let us know the result of the long pass.
How many times did you do the system file check?
It needs to be done more than 3 times. (sometimes)
My System SpecsSystem Spec
24 Sep 2012   #8
Angl1NL

Windows 7 Ultimate x64
 
 

Sorry for the delay but my boss turned off the pc while the long test was running. I am running it again now and about the sfc /scannow. It still gives problems after 3 times. The file is now 16mb so i wont upload it here.
My System SpecsSystem Spec
24 Sep 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

How many times more did you try the sfc?

I'm guessing a Clean Install Windows 7 or a Repair Install would be the best.

Refrain from using the programs as listed in my post #5. If you have problems
on the clean install come back to this thread.
My System SpecsSystem Spec
24 Sep 2012   #10
Angl1NL

Windows 7 Ultimate x64
 
 

I did it once last thursday and 3 times today. Yeah i thought about doing a clean install. Thanks for the help
My System SpecsSystem Spec
Reply

 BSoD checks:)




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