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Windows 7: BSOD when plugged in usb device

18 Sep 2012   #1
mOOnIrsama

windows 7 home premium 64bit
 
 
BSOD when plugged in usb device

including mouse, adapter, pendrive.. this happen frequently


My System SpecsSystem Spec
.

18 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello mOOnIrsama.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10D, {a, fffff80000b9c940, 0, fffffa8006876c80}

Unable to load image \SystemRoot\system32\drivers\mousim.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mousim.sys
*** ERROR: Module load completed but symbols could not be loaded for mousim.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : mousim.sys ( mousim+19df )

Followup: MachineOwner
---------
I dont have a clear idea what mousin.sys it. May be a program like Blue Eye Macro? If there is any program to make any custom Keyboard/mouse output, uninstall it.

In your case, the driver is old, too.
Code:
0: kd> lmvm mousim
start             end                 module name
fffff880`01b21000 fffff880`01b2d000   mousim   T (no symbols)           
    Loaded symbol image file: mousim.sys
    Image path: \SystemRoot\system32\drivers\mousim.sys
    Image name: mousim.sys
    Timestamp:        Tue May 17 01:46:58 2011 (4DD1863A)
    CheckSum:         000108AD
    ImageSize:        0000C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall it (better options) or update it.
My System SpecsSystem Spec
18 Sep 2012   #3
mOOnIrsama

windows 7 home premium 64bit
 
 

do u have any idea how to uninstall it? i already uninstall blue macro.. but i dunno how to uninstall mousis driver
My System SpecsSystem Spec
.


18 Sep 2012   #4
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

mousim.sys was used by Blue Eye Macro.

When you uninstalled Blue Eye Macro, then mousim.sys should either be gone or never started.



Need following:
Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums

==================================
thanks,
karl
My System SpecsSystem Spec
20 Sep 2012   #5
mOOnIrsama

windows 7 home premium 64bit
 
 

these are the files..
My System SpecsSystem Spec
20 Sep 2012   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

WIN | type MSCONFIG | ENTER | STARTUP tab |
Uncheck ALL except for:
Script:
ETDWare    ELAN Microelectronic Corp.    %ProgramFiles%\Elantech\ETDCtrl.exe 
REBOOT!

You have just told Win 7 to not run unchecked programs at start up time.

You have not disabled the programs. They will be run when needed.

WIN = key with the Microsoft logo on top
=====================================
=====================================

After that REBOOT finishes, then:
CCLEANER | TOOLS icon | STARTUP tab | SCHEDULED TASKS tab |
Use DISABLE button to disable ALL except for:
Script:
CCleanerSkipUAC    Piriform Ltd    "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
SidebarExecute    Microsoft Corporation    C:\Program Files\Windows Sidebar\sidebar.exe /addGadget 
Close CCleaner.

REBOOT!


You have not disabled any programs. You have disabled the scheduled running.
Later, after your system is running smoothly, you may reenable desired programs.
==================================
=====================================

After the REBOOT finishes, then:
UNINSTALL

Script:
Ask Toolbar    Ask.com    08/07/2012        4.1.0.5
Avast License by ZeNiX 
[2012-03-14]        04/07/2012    1.52 MB    
avast
Internet Security    AVAST Software    25/07/2012        7.0.1426.0
J2SE Development Kit 5.0 Update 22    Sun Microsystems
Inc.    10/07/2012    65.2 MB    1.5.0.220
Java
(TM6 Update 33    Oracle    10/07/2012    97.8 MB    6.0.330
Java
(TMSE Development Kit 6 Update 33    Oracle    10/07/2012    105 MB    1.6.0.330
Trend Micro Titanium Internet Security    Trend Micro Inc
.    07/03/2011    210 MB    3.0
عنصر تحكم ActiveX الخاص بـ Windows Live Mesh للاتصالات البعيدة    Microsoft Corporation    07/03/2011    5.57 MB    15.4.5722.2
ตัวควบคุม ActiveX ใน Windows Live Mesh สำหรับการเชื่อมต่อระยะไกล (ไทย)    Microsoft Corporation    07/03/2011    5.57 MB    15.4.5722.2
用于远程连接的 Windows Live Mesh ActiveX 控件(简体中文)    Microsoft Corporation    07/03/2011    5.56 MB    15.4.5722.2
適用遠端連線的 Windows Live Mesh ActiveX 控制項    Microsoft Corporation    07/03/2011    5.56 MB    15.4.5722.2 
REBOOT

The first program that actually needs Java will prompt you to download Java. Since you have now removed all of the old, buggy, and security-threat versions of Java, you will get the latest and greatest from Oracle.

Your Firefox is out-of-date. I recommend updating your firefox
My System SpecsSystem Spec
23 Sep 2012   #7
mOOnIrsama

windows 7 home premium 64bit
 
 

thanks.. i will try follow ur instructions
My System SpecsSystem Spec
23 Sep 2012   #8
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Let me know when you have carried those out.
My System SpecsSystem Spec
Reply

 BSOD when plugged in usb device




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