BSOD -- Windows 7 Ultimate x64 -- Watching video on Hulu

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  1. Posts : 10
    windows 7 64 bit ultimate service pack 1
       #1

    BSOD -- Windows 7 Ultimate x64 -- Watching video on Hulu


    Hi Sevenforums,

    I've been encountering a bunch of BSOD's lately for some reason. I'm going to upload the latest one and hopefully after fixing it, other BSOD's with different error codes will stop as well.

    I built this computer just about a month ago. Mobo is GA-970A-UD3 with AMD X4 965 Processor.
    GPU is SAPPHIRE AMD Radeon HD 6870 1GB GDDR5 PCIE Graphics Card.

    I had 4GB of Corsair Vengeance Blue 4 GB PC3-12800 1600mHz DDR3 240-Pin SDRAM, but just added another stick of 4GB a few days ago. I think this might have something to do with the BSODs but I don't know how to verify that...

    Thanks for all your help!
    Last edited by jayjayjay123; 18 Sep 2012 at 18:30. Reason: add info
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #2

    jayjayjay,
    Help us to help you.
    carry out following:

    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec
    (left-hand column)

    To gather info, use Speccy (my favorite) or SIW or System Info

    In the System Manufacturer Block, enter:
    Ř Manufacturer and Model OR Custom build.
    Ř ADD the word laptop, desktop, netbook or tablet.
    For example:
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.

    With Speccy, you can select with your mouse/touchpad info from the display
    and paste that info into your specs.

    SIW is a marvelous program, but the free version does not offer
    this capability.

    =========================================

    If you didn't already, then download and install SPECCY.

    SPECCY | expand RAM

    See that at least the mfg of both modules is the same.
      My Computer


  3. Posts : 10
    windows 7 64 bit ultimate service pack 1
    Thread Starter
       #3

    I've updated my profile. I'm also attaching another .dmp file from another BSOD i just received

    any and all help is appreciated. thank you very much!

    The 2 sticks of RAM are identical.


    This 2nd BSOD occured while i was playing guild wars 2.

    yesterday, I uninstalled the AMD software for 6870 GPU... and reinstalled it, thinking that the GPU might be causing the BSODs... but they're stilll happening.
    Last edited by jayjayjay123; 18 Sep 2012 at 20:30. Reason: update
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    jayjayjay,
    While we are trying to determine the source of your problem:

    STOP OVERCLOCKING

    Overclocking is the biggest source of hardware caused BSODs.
      My Computer


  5. Posts : 10
    windows 7 64 bit ultimate service pack 1
    Thread Starter
       #5

    Thank you for the help :)

    I don't think I have done any overclocking. Is there any way to check?
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #6

    set your bios to defaults.

    You are overclocking as revealed by your dump files.
      My Computer


  7. Posts : 10
    windows 7 64 bit ultimate service pack 1
    Thread Starter
       #7

    Ohh I think that may be referring to the RAM. My ram is 1600, but for some reason the BIOS had it set at 1333, so I Manually put it to 1600---do you think that could be the problem?
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #8

    I am NOT referring to the ram.

    From your most recent dump file:
    Script:
    [Processor Information (Type 4) - Length 35 Handle 0004h]
      
    Socket Designation            Socket M2
      Processor Type                Central Processor
      Processor Family              1dh 
    AMD Athlon Family
      Processor Manufacturer        AMD
      Processor ID                  430f1000fffb8b17
      Processor Version             AMD Phenom
    (tmII X4 965 Processor
      Processor Voltage             89h 
    0.9V
      External Clock                200MHz
      Max Speed                     3200MHz
      Current Speed                 3400MHz
      Status                        Enabled Populated
      Processor Upgrade             ZIF Socket
      L1 Cache Handle               000ah
      L2 Cache Handle               000ch
      L3 Cache Handle               
    [Not Present]
      
    Serial Number                  
      Asset Tag Number               
      Part Number                    

      My Computer


  9. Posts : 10
    windows 7 64 bit ultimate service pack 1
    Thread Starter
       #9

    any ideas what the problems could be?
      My Computer


  10. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #10

    First, stop overclocking which is one of the primary causes of BSODs.
      My Computer


 
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