BSOD while loading Steam Games, Portal 2/ Borderlands 2

Jace

New member
Local time
2:22 PM
Messages
1
This has been happening for awhile, but i never thought of doing anything about it because i didn't think it could be helped.

What happens is when i open Steam and click "Play" the game starts loading and then my computer freezes and the BSOD appears.

SF diagnostic zip file attached.

I hope you guys will be able to help me with this problem.
With much respect.
Jace
 

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit
Welcome

You are getting 2 famous bug checks, go through the threads below and let us know what you've tried.
:ar: http://www.sevenforums.com/crash-lo...0x101-clock_watchdog_timeout-troubleshtg.html
:ar: http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {19, 0, fffff880009b3180, 4}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000019, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff880009b3180, The PRCB address of the hung processor.
Arg4: 0000000000000004, 0.

Debugging Details:
------------------


BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  d

STACK_TEXT:  
fffff880`03537e28 fffff800`03537efa : 00000000`00000101 00000000`00000019 00000000`00000000 fffff880`009b3180 : nt!KeBugCheckEx
fffff880`03537e30 fffff800`034eacd7 : 00000000`00000000 fffff800`00000004 00000000`00002710 fffff880`03538020 : nt! ?? ::FNODOBFM::`string'+0x4e2e
fffff880`03537ec0 fffff800`03423895 : fffff800`03449460 fffff880`03538070 fffff800`03449460 fffffa80`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`03537fc0 fffff800`034dd713 : 00000000`06fcdd3b fffff800`03653e80 fffffa80`0d976c60 fffff800`034f1f5c : hal!HalpHpetClockInterrupt+0x8d
fffff880`03537ff0 fffff800`034e5fe0 : fffff800`03653e80 fffffa80`00000001 00000000`00000000 fffff880`03538278 : nt!KiInterruptDispatchNoLock+0x163
fffff880`03538180 fffff800`03524fbc : fffff880`03538580 fffff880`03538540 00000000`00000000 fffff800`035233b1 : nt!KeFlushMultipleRangeTb+0x260
fffff880`03538250 fffff800`03521df1 : fffffa80`09b27b50 00000000`00000000 fffff880`03538580 fffff880`03538540 : nt!MmSetAddressRangeModified+0x2b0
fffff880`03538350 fffff880`016f86e1 : fffffa80`0aa32830 fffff800`00000000 fffffa80`00001000 fffff880`00001000 : nt!CcFlushCache+0x561
fffff880`03538450 fffff880`016fb8db : fffff880`03538970 fffffa80`0ac83180 fffff880`03538900 fffff880`0164e000 : Ntfs!NtfsCheckpointVolume+0xbc1
fffff880`03538850 fffff880`016fa27b : fffff880`03538970 fffffa80`0ac83180 fffffa80`0ac83188 fffff880`01641020 : Ntfs!NtfsCheckpointAllVolumesWorker+0x4b
fffff880`035388a0 fffff880`016fc398 : fffff880`03538970 00000000`00000000 fffff880`016fb890 fffff880`03538b78 : Ntfs!NtfsForEachVcb+0x167
fffff880`03538940 fffff800`034ea841 : 00000000`00000000 fffff800`037d3600 fffff800`0367e200 fffffa80`00000002 : Ntfs!NtfsCheckpointAllVolumes+0xb8
fffff880`03538b70 fffff800`03777e6a : 00000000`00000000 fffffa80`09b27b50 00000000`00000080 fffffa80`09a2e890 : nt!ExpWorkerThread+0x111
fffff880`03538c00 fffff800`034d1ec6 : fffff880`009b3180 fffffa80`09b27b50 fffff880`009be0c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03538c40 00000000`00000000 : fffff880`03539000 fffff880`03533000 fffff880`035388a0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80089b68f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80089b68f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`035625b0 fffff800`036d3ca9 : fffffa80`089b68d0 fffffa80`06a95040 fffffa80`06b11b70 fffff880`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`03562ad0 fffff800`035b4547 : fffffa80`089b68d0 fffff800`0362e2d8 fffffa80`06a95040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`03562b00 fffff800`0351b945 : fffff800`0368fae0 00000000`00000001 fffffa80`0783ea00 fffffa80`06a95040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`03562b40 fffff800`0349a841 : fffff800`0362e200 fffff800`0351b920 fffffa80`06a95000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`03562b70 fffff800`03727e6a : 00000000`00000000 fffffa80`06a95040 00000000`00000080 fffffa80`069f79e0 : nt!ExpWorkerThread+0x111
fffff880`03562c00 fffff800`03481ec6 : fffff880`0336d180 fffffa80`06a95040 fffff880`033780c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03562c40 00000000`00000000 : fffff880`03563000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Back
Top