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Windows 7: BSOD Error code: 0x000000D1, driver_irql_not_less_or_equal

19 Sep 2012   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
Start Menu\Programs\McAfee    Public:Start Menu\Programs\McAfee    Public
Start Menu\Programs\McAfee Security Scan Plus    Public:Start Menu\Programs\McAfee Security Scan Plus    Public
Please remove McAffee (this antivirus alone is a known cause of bsods)
and replace with Microsoft Security essentials while we troubleshoot
problems with your computer.

How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

Microsoft Security Essentials - Free Antivirus for Windows

Your dump does not provide a specific reason, its just blaming windows files for some reason.
So uninstall McAfee (Its' known as a cause to bsods) and see if stability returns. If not, we'll
do more troubleshooting.

Thanks


My System SpecsSystem Spec
.
19 Sep 2012   #12
mungovan

Windows 7
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Have to attempted to repair any files with the System File Checker?

Open Command Prompt, and use the following command: sfc /scannow

SFC /SCANNOW Command - System File Checker

I'll get a BSOD specialist to help with this thread too.
Thanks for the feedback.

I ran the command (after several BSOD) but it didn't show any problems:

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
My System SpecsSystem Spec
19 Sep 2012   #13
x BlueRobot

 

Have you a integrated network card? Reading from some posts, the network card can be the problem, but Windows blames the netio.sys driver file instead.

Have you installed MSE yet? If not, could you please install it as soon as possible and uninstall McAffee has suggested by koolkat77

Thank you,

Harry
My System SpecsSystem Spec
.

19 Sep 2012   #14
mungovan

Windows 7
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Code:
Start Menu\Programs\McAfee    Public:Start Menu\Programs\McAfee    Public
Start Menu\Programs\McAfee Security Scan Plus    Public:Start Menu\Programs\McAfee Security Scan Plus    Public
Please remove McAffee (this antivirus alone is a known cause of bsods)
and replace with Microsoft Security essentials while we troubleshoot
problems with your computer.

How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

Microsoft Security Essentials - Free Antivirus for Windows

Your dump does not provide a specific reason, its just blaming windows files for some reason.
So uninstall McAfee (Its' known as a cause to bsods) and see if stability returns. If not, we'll
do more troubleshooting.

Thanks
I've removed as much of the McAfee software as I can. My laptop is McAfee encrypted as a policy for work so I won't be able to remove all McAfee software.

I'll see if any more BSOD's happen.
My System SpecsSystem Spec
19 Sep 2012   #15
mungovan

Windows 7
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Have you a integrated network card? Reading from some posts, the network card can be the problem, but Windows blames the netio.sys driver file instead.

Have you installed MSE yet? If not, could you please install it as soon as possible and uninstall McAffee has suggested by koolkat77

Thank you,

Harry
I'm not sure if my network card is integrated or not. It's name is:
Intel(R) 82577LM Gigabit Network Connection

I've download MSE and am currently running a scan.
My System SpecsSystem Spec
19 Sep 2012   #16
x BlueRobot

 

Quote   Quote: Originally Posted by mungovan View Post
Quote   Quote: Originally Posted by x BlueRobot View Post
Have you a integrated network card? Reading from some posts, the network card can be the problem, but Windows blames the netio.sys driver file instead.

Have you installed MSE yet? If not, could you please install it as soon as possible and uninstall McAffee has suggested by koolkat77

Thank you,

Harry
I'm not sure if my network card is integrated or not. It's name is:
Intel(R) 82577LM Gigabit Network Connection

I've download MSE and am currently running a scan.
That's good, and please update your system specifications, by going to the UserCP and within the left pane should be a option to update your system specifications.

Speccy is a free program which will provide information about your computer, and I believe your network card will be integrated if it produced by Intel.
My System SpecsSystem Spec
19 Sep 2012   #17
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome
With Netio update your network adapter, too.
Im just passing by,you are in good hands.
My System SpecsSystem Spec
20 Sep 2012   #18
yoar

Win7
 
 

Need some more information about the issue,

Are you seeing this BSOD during browsing (i.e running some network app) or during windows update installation?
My System SpecsSystem Spec
21 Sep 2012   #19
x BlueRobot

 

Quote   Quote: Originally Posted by yoar View Post
Need some more information about the issue,

Are you seeing this BSOD during browsing (i.e running some network app) or during windows update installation?
The process is usually explained within the dump files, using the command !analyse -v.
My System SpecsSystem Spec
21 Sep 2012   #20
MrsHDixon

Windows 7 home premium 64
 
 

Quote   Quote: Originally Posted by mungovan View Post
Quote   Quote: Originally Posted by x BlueRobot View Post
Have you a integrated network card? Reading from some posts, the network card can be the problem, but Windows blames the netio.sys driver file instead.

Have you installed MSE yet? If not, could you please install it as soon as possible and uninstall McAffee has suggested by koolkat77

Thank you,
Attachment 232829
Harry
I'm not sure if my network card is integrated or not. It's name is:
Intel(R) 82577LM Gigabit Network Connection

I've download MSE and am currently running a scan.
Like Harry said if it is Intel then it's intergrated which means
that it is in the computer and ready to use. If you are on a laptop computer then your card is Intergrated.



CLICK
>Control Panel
Then
>Device Manager
>Scroll until you see the Network Adapter Section: click on the subfolder(the arrow beside NETWORK ADAPTER.
You will see info there: Mine is ATHEROS(you see that in the pic.Yours will say INTEL.......)
>Attachment 232829
My System SpecsSystem Spec
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 BSOD Error code: 0x000000D1, driver_irql_not_less_or_equal




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