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Windows 7: BSOD Error code: 0x000000D1, driver_irql_not_less_or_equal

19 Sep 2012   #1
mungovan

Windows 7
 
 
BSOD Error code: 0x000000D1, driver_irql_not_less_or_equal

Hello,

I'm running Windows7 on a HP Elitebook. I've been getting the blue screen of death regularly for the past week. It is severly affecting my productivity and I hope someone can help. It mentions the following error:
driver_irql_not_less_or_equal

The error code is:
0x000000D1

I think it may have to do with problems with my driver. I've attached the mini dump that was created from the last crash as a zipped file. Could someone provide me with more information on how I can resolve this?

I also have the system event log for the crash if that helps?

Rgds,
Declan


My System SpecsSystem Spec
.
19 Sep 2012   #2
x BlueRobot

 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {18, 2, 1, fffff88001864f15}

Probably caused by : NETIO.SYS ( NETIO!StreamClassify+135 )

Followup: MachineOwner

---------
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Usual causes: Device driver
My System SpecsSystem Spec
19 Sep 2012   #3
mungovan

Windows 7
 
 

Thanks for the reply. It actually mentions NETIO.SYS when the BSOD happens.

Do you know what my next step should be?
My System SpecsSystem Spec
.

19 Sep 2012   #4
x BlueRobot

 

Quote   Quote: Originally Posted by mungovan View Post
Thanks for the reply. It actually mentions NETIO.SYS when the BSOD happens.

Do you know what my next step should be?
The NETIO.SYS is a driver for Network I/O Subsystem and is updated through Windows Update, have checked for the latest Windows Updates?
My System SpecsSystem Spec
19 Sep 2012   #5
mungovan

Windows 7
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Quote   Quote: Originally Posted by mungovan View Post
Thanks for the reply. It actually mentions NETIO.SYS when the BSOD happens.

Do you know what my next step should be?
The NETIO.SYS is a driver for Network I/O Subsystem and is updated through Windows Update, have checked for the latest Windows Updates?
The drivers were up to date when the BSOD started. I tried a system restore yesterday to see if that would remove the latest driver updates but I still got the error today.
My System SpecsSystem Spec
19 Sep 2012   #6
x BlueRobot

 

Have to attempted to repair any files with the System File Checker?

Open Command Prompt, and use the following command: sfc /scannow

SFC /SCANNOW Command - System File Checker

I'll get a BSOD specialist to help with this thread too.
My System SpecsSystem Spec
19 Sep 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please upload your msinfo32.nfo file. To get this:
  • Click on the Start
  • Type msinfo32 into the Search programs and files box
  • When it opens, go to File, Save
  • Save as msinfo32.nfo and save in a place you will remember
  • Let it finish the process of gathering and saving the system info
  • Right click the .nfo file, click send to compressed (zipped) folder
  • Upload the .zip file here.
My System SpecsSystem Spec
19 Sep 2012   #8
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Updating System Specs will give us a better sight of
how your system is put together. It's simply done.
§ Download Speccy
§ |User CP (top of the page)| |Edit System Spec|
§ COPY & PASTE section to section
§ Include Laptop, Desktop information
§ End with |Save Changes|
My System SpecsSystem Spec
19 Sep 2012   #9
mungovan

Windows 7
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Please upload your msinfo32.nfo file. To get this:
  • Click on the Start
  • Type msinfo32 into the Search programs and files box
  • When it opens, go to File, Save
  • Save as msinfo32.nfo and save in a place you will remember
  • Let it finish the process of gathering and saving the system info
  • Right click the .nfo file, click send to compressed (zipped) folder
  • Upload the .zip file here.
Thanks for the help.
Here is the system information zipped and uploaded.
My System SpecsSystem Spec
19 Sep 2012   #10
mungovan

Windows 7
 
 

Quote   Quote: Originally Posted by FredeGail View Post
Updating System Specs will give us a better sight of
how your system is put together. It's simply done.
§ Download Speccy
§ |User CP (top of the page)| |Edit System Spec|
§ COPY & PASTE section to section
§ Include Laptop, Desktop information
§ End with |Save Changes|
Hi.
Find attached the speccy sys info for the machine

Thanks for the help.
My System SpecsSystem Spec
Reply

 BSOD Error code: 0x000000D1, driver_irql_not_less_or_equal




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