BSOD Error code: 0x000000D1, driver_irql_not_less_or_equal

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  1. Posts : 10
    Windows 7
       #1

    BSOD Error code: 0x000000D1, driver_irql_not_less_or_equal


    Hello,

    I'm running Windows7 on a HP Elitebook. I've been getting the blue screen of death regularly for the past week. It is severly affecting my productivity and I hope someone can help. It mentions the following error:
    driver_irql_not_less_or_equal

    The error code is:
    0x000000D1

    I think it may have to do with problems with my driver. I've attached the mini dump that was created from the last crash as a zipped file. Could someone provide me with more information on how I can resolve this?

    I also have the system event log for the crash if that helps?

    Rgds,
    Declan
      My Computer

  2.    #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {18, 2, 1, fffff88001864f15}
    
    Probably caused by : NETIO.SYS ( NETIO!StreamClassify+135 )
    
    Followup: MachineOwner
    
    ---------
    STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

    Usual causes: Device driver
      My Computer


  3. Posts : 10
    Windows 7
    Thread Starter
       #3

    Thanks for the reply. It actually mentions NETIO.SYS when the BSOD happens.

    Do you know what my next step should be?
      My Computer

  4.    #4

    mungovan said:
    Thanks for the reply. It actually mentions NETIO.SYS when the BSOD happens.

    Do you know what my next step should be?
    The NETIO.SYS is a driver for Network I/O Subsystem and is updated through Windows Update, have checked for the latest Windows Updates?
      My Computer


  5. Posts : 10
    Windows 7
    Thread Starter
       #5

    x BlueRobot said:
    mungovan said:
    Thanks for the reply. It actually mentions NETIO.SYS when the BSOD happens.

    Do you know what my next step should be?
    The NETIO.SYS is a driver for Network I/O Subsystem and is updated through Windows Update, have checked for the latest Windows Updates?
    The drivers were up to date when the BSOD started. I tried a system restore yesterday to see if that would remove the latest driver updates but I still got the error today.
      My Computer

  6.    #6

    Have to attempted to repair any files with the System File Checker?

    Open Command Prompt, and use the following command: sfc /scannow

    SFC /SCANNOW Command - System File Checker

    I'll get a BSOD specialist to help with this thread too.
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Please upload your msinfo32.nfo file. To get this:

    • Click on the Start
    • Type msinfo32 into the Search programs and files box
    • When it opens, go to File, Save
    • Save as msinfo32.nfo and save in a place you will remember
    • Let it finish the process of gathering and saving the system info
    • Right click the .nfo file, click send to compressed (zipped) folder
    • Upload the .zip file here.
      My Computer


  8. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #8

    Updating System Specs will give us a better sight of
    how your system is put together. It's simply done.

    § Download Speccy
    § |User CP (top of the page)| |Edit System Spec|
    § COPY & PASTE section to section
    § Include Laptop, Desktop information
    § End with |Save Changes|
      My Computer


  9. Posts : 10
    Windows 7
    Thread Starter
       #9

    koolkat77 said:
    Please upload your msinfo32.nfo file. To get this:

    • Click on the Start
    • Type msinfo32 into the Search programs and files box
    • When it opens, go to File, Save
    • Save as msinfo32.nfo and save in a place you will remember
    • Let it finish the process of gathering and saving the system info
    • Right click the .nfo file, click send to compressed (zipped) folder
    • Upload the .zip file here.
    Thanks for the help.
    Here is the system information zipped and uploaded.
      My Computer


  10. Posts : 10
    Windows 7
    Thread Starter
       #10

    FredeGail said:
    Updating System Specs will give us a better sight of
    how your system is put together. It's simply done.

    § Download Speccy
    § |User CP (top of the page)| |Edit System Spec|
    § COPY & PASTE section to section
    § Include Laptop, Desktop information
    § End with |Save Changes|
    Hi.
    Find attached the speccy sys info for the machine

    Thanks for the help.
      My Computer


 
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