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Windows 7: BSOD playing Guildwars2

19 Sep 2012   #1

Windows 7 Home Premium x64
BSOD playing Guildwars2

Hey guys,

Here is the problem I am facing. I have a quite new pc (around 3-4 months). In the beginning everything just worked nicely and I had no problems. When guildwars 2 released I bought it to get my mind of my PhD and the first days, everything was running smoothly. Then I installed some new drivers and suddenly I got random BSOD while playing GW2. When I let the PC run idle, I didn't experience any BSOD so far, but most of the time I am at the PC I am playing. After a few BSOD I thought, some buggy drivers are the cause and I reinstalled windows (I wanted to do that for some time anyway). I downloaded all the newest drivers for everything and thought my problems are gone. So the first day I played guildwars again, BSOD. Then I googled and found this awesome forum and checked what to do. I ran this verifier.exe and when the pc restarted it couldn't even start properly due to a BSOD while booting.

I upload the 2 bluescreens I got after I reinstalled windows. 1 while playing guildwars and 1 while running the verifier.exe.

Thanks allot for your help!!!!

my system spec:
Asus crosshair 4 extreme
Gainward Gtx570
AMD Phenom II X4 970 3.5gh7
8gb Ram
Windows 7 Home Premium 64 bit

My System SpecsSystem Spec
19 Sep 2012   #2

Windows 7 Home Premium x64

Apparently I did something wrong while saving the dump files. They are now updated according to your guidelines.

My System SpecsSystem Spec
19 Sep 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit


Problematic softwares:
Start Menu\Programs\Avira	Public:Start Menu\Programs\Avira	Public
Start Menu\Programs\ASUS\AI Suite II	Public:Start Menu\Programs\ASUS\AI Suite II	Public
Start Menu\Programs\TuneUp Utilities 2012	Public:Start Menu\Programs\TuneUp Utilities 2012	Public
If you are overclocking, please stop. Uninstall the software listed above.
Download and install MSE. Run a full scan once installed.
Microsoft Security Essentials - Free Antivirus for Windows

Your Intel Ethernet drivers need updating. Source | e1q62x64.sys
Intel Ethernet | Driver Reference Table

3: kd> lmvm e1q62x64
start             end                 module name
fffff880`11daf000 fffff880`11dfb000   e1q62x64 T (no symbols)           
    Loaded symbol image file: e1q62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1q62x64.sys
    Image name: e1q62x64.sys
    Timestamp:        Fri Jul 09 04:07:00 2010 (4C364C04)
    CheckSum:         000506D5
    ImageSize:        0004C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update this driver and let us know if you're getting more BSoDs
My System SpecsSystem Spec

 BSOD playing Guildwars2

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