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Windows 7: BSOD since I installed new HP printer

19 Sep 2012   #1

windows 7 home premium x64
BSOD since I installed new HP printer

Since I installed HP officejet 6600, BSOD occuring when using HP software:
example : to check ink levels, printer status, etc..
BSOD only happening since I got this HP printer, old canon printer worked fine
updated all HP software & drivers with HP update utility


My System SpecsSystem Spec
20 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

hello rickk82.

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
20 Sep 2012   #3

windows 7 home premium x64

Thanks very much, I will try this and post a follow-up
Best Regards
My System SpecsSystem Spec


 BSOD since I installed new HP printer

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