BSOD Error 1000007e, Happen when Freezes or Playing Video

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    At the last point, I am sorry. I cannot see your computer physically. All that I can say is just based on the information supplied by you. And your supplied information says that there is ATI display driver installed.

    Well, let me have another look.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000094, fffff880091017a2, fffff88004dade28, fffff88004dad680}
    
    Probably caused by : atikmdag.sys ( atikmdag+997a2 )
    
    Followup: MachineOwner
    ---------
    Yes, it is there. Absolutely.

    Anything more I cannot say, coz you haven't supplied the MSINFO32.nfo file that is included in Blue Screen of Death (BSOD) Posting Instructions .

    upload your MSINFO32.nfo file.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.
      My Computer


  2. Posts : 11
    windows 7 home premium 64bits
    Thread Starter
       #12

    Attachment 233165here you go
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    I can just confirm you that your display card is ATI.
    Attachment 233175

    In Driver Fusion, search for AMD Display drivers.

    And, there is NO nvidia for you, at least in your system.
      My Computer


  4. Posts : 11
    windows 7 home premium 64bits
    Thread Starter
       #14

    just to be sure(dont wanna make any mistake and few questions)

    1) how come i see nvidia display driver via driver fusion? should i remove it? there also a nvidia chipset driver
    2) so i just delete amd display drivers via fusion then reinstall via amd website(up to date drivers) right?
    3) seatools is running, will post the result once its done
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    I dont know how you got nvidia drivers there. Only you can say it :) You use the computer.

    But what I can say that if you dont use the nvidia display drivers, they are inactive there, and will not cause any problem. So if you leave those as they are, it would not be a big issue.

    Search for AMD display drivers in Driver Fusion, uninstall those all. Then go to the site , download the driver, and install it.

    If there is any more question, you may ask.
      My Computer


  6. Posts : 11
    windows 7 home premium 64bits
    Thread Starter
       #16

    alright heres the result

    Seatools: passed in green
    Ati drivers: done

    so far nothing wrong,will come back if it happen again but i got 1 last question

    when i purchased the computer i had an issue that i didnt have permission to write on the disk(like downloading a file 1 time out of 4 to give an exemple) could you give me an idea why this happen or a test to see if it might be still there?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    That is something User Account Control Setting's issue. As you use a standard user account (I guess) some permissions are not available there. You need to adjust the UAC control settings, or log on in an administrator account.
      My Computer


  8. Posts : 11
    windows 7 home premium 64bits
    Thread Starter
       #18

    Arc said:
    That is something User Account Control Setting's issue. As you use a standard user account (I guess) some permissions are not available there. You need to adjust the UAC control settings, or log on in an administrator account.
    the User Account Control Setting was set(is still) to never notify me, the only account is an admin(mine) thats why i wonder how come this happen
      My Computer


  9. Posts : 11
    windows 7 home premium 64bits
    Thread Starter
       #19

    hey im back, havent got anything until this morning

    bsod error

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 3084

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000094
    BCP2: FFFFF880058A37A2
    BCP3: FFFFF88004F6BD98
    BCP4: FFFFF88004F6B5F0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\100212-25318-01.dmp
    C:\Users\Fusion\AppData\Local\Temp\WER-50528-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    and zip below
      My Computer


  10. Posts : 11
    windows 7 home premium 64bits
    Thread Starter
       #20

    sorry for triple post but its starts again, sometime i try to start the computer and hear 1 long beep followed by 2 shorts also abd beed to wait until it boots up correctly

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 3084

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000094
    BCP2: FFFFF88004B847A2
    BCP3: FFFFF88006B81990
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\101412-22947-01.dmp
    C:\Users\Fusion\AppData\Local\Temp\WER-50450-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    in attempting another remove/reinstall from another way to see the results with the beta(the way i look at it seems my amd drivers were also corrupted)
      My Computer


 
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