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Windows 7: Random BSODs when running IE9 or Microsoft Outlook

20 Sep 2012   #1
lobers

Windows 7 Professional x64
 
 
Random BSODs when running IE9 or Microsoft Outlook

I recently received my M18x back from Dell after having both 6990s, the Mobo, and CPU replaced due to a complete meltdown. When I received it back, I did a clean install of Windows 7 (Kingston HyperX SSD).

Since then, I have been receiving one of two types of BSODs at least twice a day. The two codes are included in the zip files. Typically the errors occur when I'm doing something with IE9 or Microsoft Outlook, but I'm not sure if that's related. I had read that similar errors had been related to the CardReader driver, so I've uninstalled it to no avail.

Any assistance would be much appreciated.


My System SpecsSystem Spec
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20 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Have you updated to the latest firmware for your SSD?

Quote:
DISK_HARDWARE_ERROR: There was error with disk hardware
My System SpecsSystem Spec
20 Sep 2012   #3
lobers

Windows 7 Professional x64
 
 

Thanks for the quick response. I will check my firmware, and update as needed. Hopefully I won't need to replace my SSD.
My System SpecsSystem Spec
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20 Sep 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sure
Come back and update this thread.
My System SpecsSystem Spec
20 Sep 2012   #5
lobers

Windows 7 Professional x64
 
 

I hadn't run the latest firmware update, so that is taken care of. I've also done a chkdsk and turned off my virtual memory for the time being. So far, no more BSODs, but I will give it a day or two before I mark it as solved. Thank you for the help.
My System SpecsSystem Spec
20 Sep 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the update
Observer your comp for next 4/5 days. If there are no crashes, you can mark the thread as solved..
My System SpecsSystem Spec
24 Sep 2012   #7
lobers

Windows 7 Professional x64
 
 

Thanks for your help again. No BSODs since I updated the firmware. I'll go ahead and mark it solved.
My System SpecsSystem Spec
24 Sep 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

That's good to hear
Thanks for letting us know
My System SpecsSystem Spec
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 Random BSODs when running IE9 or Microsoft Outlook




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