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Windows 7: Random BSODs when running IE9 or Microsoft Outlook

20 Sep 2012   #1

Windows 7 Professional x64
 
 
Random BSODs when running IE9 or Microsoft Outlook

I recently received my M18x back from Dell after having both 6990s, the Mobo, and CPU replaced due to a complete meltdown. When I received it back, I did a clean install of Windows 7 (Kingston HyperX SSD).

Since then, I have been receiving one of two types of BSODs at least twice a day. The two codes are included in the zip files. Typically the errors occur when I'm doing something with IE9 or Microsoft Outlook, but I'm not sure if that's related. I had read that similar errors had been related to the CardReader driver, so I've uninstalled it to no avail.

Any assistance would be much appreciated.

My System SpecsSystem Spec
20 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

Have you updated to the latest firmware for your SSD?

Quote:
DISK_HARDWARE_ERROR: There was error with disk hardware
My System SpecsSystem Spec
20 Sep 2012   #3

Windows 7 Professional x64
 
 

Thanks for the quick response. I will check my firmware, and update as needed. Hopefully I won't need to replace my SSD.
My System SpecsSystem Spec
.


20 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Sure
Come back and update this thread.
My System SpecsSystem Spec
20 Sep 2012   #5

Windows 7 Professional x64
 
 

I hadn't run the latest firmware update, so that is taken care of. I've also done a chkdsk and turned off my virtual memory for the time being. So far, no more BSODs, but I will give it a day or two before I mark it as solved. Thank you for the help.
My System SpecsSystem Spec
20 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks for the update
Observer your comp for next 4/5 days. If there are no crashes, you can mark the thread as solved..
My System SpecsSystem Spec
24 Sep 2012   #7

Windows 7 Professional x64
 
 

Thanks for your help again. No BSODs since I updated the firmware. I'll go ahead and mark it solved.
My System SpecsSystem Spec
24 Sep 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

That's good to hear
Thanks for letting us know
My System SpecsSystem Spec
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 Random BSODs when running IE9 or Microsoft Outlook





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