Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: iastor.sys related BSOD

22 Sep 2012   #31
gregrocker

 

OK then give it a go.


My System SpecsSystem Spec
.
23 Sep 2012   #32
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by flightmedic View Post
Quote   Quote: Originally Posted by Dave76 View Post
Install this driver from Intel, then try to create recovery disks again and continue with Greg's advice.
Intel® Rapid Storage Technology
do i install yhr f6flpy or the iata_enu? or both?

Jim
Install the iata_enu.exe, english language file.
Download and double click to install, follow instructions.
Let us know if this won't install.

The 'IDE ATA/ATPI controllers' section is missing from your Device Manager snips.
It should be between 'Human Interface Devices' and 'Imaging devices'.

If it's missing from your BIOS this is a problem.
What is your BIOS version number?


Is this the correct HP support link for your laptop?
Software & Driver Downloads - HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC
Your HP BIOS updates can be found at the above link.

Find and D/L your Laptop's 'Maintenance and Service Guide'.
Make sure you use the right model number for your laptop, this one may not be the exact model, I'm using it as a reference for now.
Manuals for HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC
Page 96 will show you how to upgrade your BIOS.
My System SpecsSystem Spec
23 Sep 2012   #33
flightmedic

Windows 7
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Quote   Quote: Originally Posted by flightmedic View Post
Quote   Quote: Originally Posted by Dave76 View Post
Install this driver from Intel, then try to create recovery disks again and continue with Greg's advice.
Intel® Rapid Storage Technology
do i install yhr f6flpy or the iata_enu? or both?

Jim
Install the iata_enu.exe, english language file.
Let us know if this won't install.

The 'IDE ATA/ATPI controllers' section is missing from your Device Manager snips.
It should be between 'Human Interface Devices' and 'Imaging devices'.

If it's missing from your BIOS is a problem.
What is your BIOS version number?

Is this the correct HP support link for your laptop?
Software & Driver Downloads - HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC
Your HP BIOS updates can be found at the above link.
I installed it and it is still not showing up in device manager.

I honestly don't know if thats the one. I bought it off ebay. the link is: NEW! HP DV7T i7-3610QM

BIOS in system information is listed at Insyde F0A., 5/2/12
SMBIOS: 2.7
My System SpecsSystem Spec
.

23 Sep 2012   #34
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

I have added another link for your Maintenance and Service Guide in my last post, D/L the manual and go to page 96 for update BIOS information.

This is the BIOS version and date from the HP link: 2012-05-11 , Version:F.0A, 6.27M
The version number is the same but, the date is different. Probably fixed something in it.

This can be due to a problem in Win7 or BIOS.
Can you post a picture of your BIOS page, maybe we can find where the SATA options are located.
My System SpecsSystem Spec
23 Sep 2012   #35
flightmedic

Windows 7
 
 

My BIOS page when I hit f10 at startup?
My System SpecsSystem Spec
23 Sep 2012   #36
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Yes we can start there.

May have just found the answer.

Quote:
You cannot change the BIOS setting from ACHI to IDE.

The default is ACHI and it can't be changed to anything else.

Normally the only HP notebooks that allow this setting to be changed are business notebooks.
OEMs do limit the BIOS, I have never seen a BIOS without a RAID-AHCI-IDE option before but, it does not surprise me that HP would have removed the option from BIOS, as changing it is not allowed.

The below step won't be necessary if you can locate the target HDD when you boot to the Win7 installer.
Follow Greg's good advice, he has done this many times.

The missing 'IDE ATA/ATPI controllers' section in Device Manager is probably an OS issue.
Run System File Checker.
SFC /SCANNOW Command - System File Checker
Use Option Two, and #2 To Scan and Repair System Files
If it says it can't fix files with errors, re-boot and run it a minimum of three times with re-boots after each run.
It does the repairs when re-booting.

Are you still having any BSoDs?
Post the complete files if you have any crashes.
My System SpecsSystem Spec
24 Sep 2012   #37
flightmedic

Windows 7
 
 

This happened today. Will scan today and try to repair. Last time I tried a clean install, it was not able to find the C: drive. I just completed a minimal system recovery on Friday.
My System SpecsSystem Spec
24 Sep 2012   #38
flightmedic

Windows 7
 
 

SFC /scannow shows no problems.
My System SpecsSystem Spec
25 Sep 2012   #39
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Open your Device Manager in the View tab select 'Show Hidden Devices', see if it shows the 'IDE ATA/ATPI controllers' section.

Six crashes on 24th all the same.
Code:
STOP 0x100000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Probably caused by : iaStorA.sys ( iaStorA+5bca8 )
IMAGE_NAME:  iaStorA.sys
FAILURE_BUCKET_ID:  X64_0xD1_iaStorA+5bca8
From the information in the System Event Log, these have been caused by the CPU overheating.
This is not uncommon with i7 CPUs in laptops.
Clean the dust out of the laptop.
Get a Laptop cooler to help reduce the heat.
Always keep the laptop on a well ventilated surface, never on a cloth surface.

Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.


In Greg's post #29:
Diskpart Clean Command

Quote:
...clean command, the data on the HDD is only marked as being deleted instead and is only written over when new data is written/saved to the same location on the HDD next.

...clean all command (secure erase) to do the above and also have each and every disk sector on the HDD written over and zeroed out completely to securely delete all data on the disk to help prevent the data from being able to be recovered.
Clean All takes longer, the clean command will do the job required.
Clean All on a 750GB HDD will take about 3 hours.


From your System Events Log:
This is indicating your CPU is overheating.
Have you opened it up and cleaned it out?
Code:
Event[813]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2012-09-22T22:17:41.356
  Event ID: 89
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JimGirvin-HP
  Description: 
ACPI thermal zone ACPI\ThermalZone\TZS0 has been enumerated.             
_PSV = 376K             
_TC1 = 0             
_TC2 = 50             
_TSP = 0ms             
_AC0 = 0K             
_AC1 = 0K             
_AC2 = 0K             
_AC3 = 0K             
_AC4 = 0K             
_AC5 = 0K             
_AC6 = 0K             
_AC7 = 0K             
_AC8 = 0K             
_AC9 = 0K             
_CRT = 393K             
_HOT = 378K             
_PSL - see event data.

Event[816]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Processor-Power
  Date: 2012-09-22T22:17:44.522
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JimGirvin-HP
  Description: 
Processor 0 in group 0 exposes the following:

2 idle state(s)
13 performance state(s)
8 throttle state(s)

Event[817]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Processor-Power
  Date: 2012-09-22T22:17:44.522
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JimGirvin-HP
  Description: 
Processor 1 in group 0 exposes the following:

2 idle state(s)
13 performance state(s)
8 throttle state(s)

Event[818]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Processor-Power
  Date: 2012-09-22T22:17:44.522
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JimGirvin-HP
  Description: 
Processor 2 in group 0 exposes the following:

2 idle state(s)
13 performance state(s)
8 throttle state(s)

Event[819]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Processor-Power
  Date: 2012-09-22T22:17:44.522
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JimGirvin-HP
  Description: 
Processor 3 in group 0 exposes the following:

2 idle state(s)
13 performance state(s)
8 throttle state(s)

Event[820]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Processor-Power
  Date: 2012-09-22T22:17:44.522
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JimGirvin-HP
  Description: 
Processor 4 in group 0 exposes the following:

2 idle state(s)
13 performance state(s)
8 throttle state(s)

Event[821]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Processor-Power
  Date: 2012-09-22T22:17:44.522
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JimGirvin-HP
  Description: 
Processor 5 in group 0 exposes the following:

2 idle state(s)
13 performance state(s)
8 throttle state(s)

Event[822]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Processor-Power
  Date: 2012-09-22T22:17:44.522
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JimGirvin-HP
  Description: 
Processor 6 in group 0 exposes the following:

2 idle state(s)
13 performance state(s)
8 throttle state(s)

Event[823]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Processor-Power
  Date: 2012-09-22T22:17:44.522
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: JimGirvin-HP
  Description: 
Processor 7 in group 0 exposes the following:

2 idle state(s)
13 performance state(s)
8 throttle state(s)
Same events on Date: 2012-09-24T09:17:28.827,
Date: 2012-09-24T09:46:57.232
Date: 2012-09-24T10:04:12.078
Date: 2012-09-24T10:10:17.236
Date: 2012-09-24T10:18:26.048
Date: 2012-09-24T10:26:06.298
Date: 2012-09-24T10:32:08.142

This error event is recommending updating your BIOS.
Code:
Event[2789]:
  Log Name: System
  Source: ACPI
  Date: 2012-09-24T14:08:50.500
  Event ID: 13
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JimGirvin-HP
  Description: 
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
My System SpecsSystem Spec
25 Sep 2012   #40
flightmedic

Windows 7
 
 

Same BSOD today. I'm searching now to figure out how to update my BIOS.

I cleaned the dust out of my PC today. Still 4x BSOD, same things.

Jim
My System SpecsSystem Spec
Reply

 iastor.sys related BSOD




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
iaStor.sys BSOD
I've been getting repeated BSODs related to iaStor recently. So far I have downloaded Malwarebytes, SuperAntiSpyWare, and TDSSKiller and none of them have turned up any malware, so a rootkit can presumably be ruled out. I did the scans both in and out of safe mode. I've also reinstalled the driver...
BSOD Help and Support
Random BSOD, iastor.sys related - error code d1
Hi all, A couple of days ago my laptop started randomly BSODing every so often, sometimes as close as 5 minutes apart, but sometimes it stays on for a few hours. This happens while playing games, browsing websites or even when just leaving the computer alone, I really can't see a pattern. ...
BSOD Help and Support
BSOD Apparent related to IPOD Touch and/or related services
My PC has recently started erratic BSOD crashes after a year of bliss. I installed UBUNTU as second boot option and it seems to work normally. Would rather not just give up on Windows 7 - particularly as this is x64 version and UBUNTU is only x86 version; I also have some windows-only software...
BSOD Help and Support
BSoD related to iaStor.sys
Hi, I have a HP G56 which started BSoDing a week ago. The BlueScreen report flashes up for a few seconds but then the crash dump it makes is done so it reboots before you get to read most of the message. I can successfully boot up the PC in all three versions of Safe Mode and not get a BSoD,...
BSOD Help and Support
BSOD iastor.sys
Hello! I was surfing youtube one day and my computer suddenly restarded. On startup I got a bluescreen telling me DRIVER_IRQL_NOT_LESS_OF_EQUAL, iastor.sys etc. I can still not start my computer normally. I have now successfully started up in safe mode with network. However this does not work...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:09.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App