iastor.sys related BSOD

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  1.    #31

    OK then give it a go.
      My Computer


  2. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #32

    flightmedic said:
    Dave76 said:
    Install this driver from Intel, then try to create recovery disks again and continue with Greg's advice.
    Intel® Rapid Storage Technology
    do i install yhr f6flpy or the iata_enu? or both?

    Jim
    Install the iata_enu.exe, english language file.
    Download and double click to install, follow instructions.
    Let us know if this won't install.

    The 'IDE ATA/ATPI controllers' section is missing from your Device Manager snips.
    It should be between 'Human Interface Devices' and 'Imaging devices'.

    If it's missing from your BIOS this is a problem.
    What is your BIOS version number?


    Is this the correct HP support link for your laptop?
    Software & Driver Downloads - HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC
    Your HP BIOS updates can be found at the above link.

    Find and D/L your Laptop's 'Maintenance and Service Guide'.
    Make sure you use the right model number for your laptop, this one may not be the exact model, I'm using it as a reference for now.
    Manuals for HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC
    Page 96 will show you how to upgrade your BIOS.
      My Computer


  3. Posts : 78
    Windows 7
    Thread Starter
       #33

    Dave76 said:
    flightmedic said:
    Dave76 said:
    Install this driver from Intel, then try to create recovery disks again and continue with Greg's advice.
    Intel® Rapid Storage Technology
    do i install yhr f6flpy or the iata_enu? or both?

    Jim
    Install the iata_enu.exe, english language file.
    Let us know if this won't install.

    The 'IDE ATA/ATPI controllers' section is missing from your Device Manager snips.
    It should be between 'Human Interface Devices' and 'Imaging devices'.

    If it's missing from your BIOS is a problem.
    What is your BIOS version number?

    Is this the correct HP support link for your laptop?
    Software & Driver Downloads - HP Pavilion dv7t-7000 CTO Quad Edition Entertainment Notebook PC
    Your HP BIOS updates can be found at the above link.
    I installed it and it is still not showing up in device manager.

    I honestly don't know if thats the one. I bought it off ebay. the link is: NEW! HP DV7T i7-3610QM

    BIOS in system information is listed at Insyde F0A., 5/2/12
    SMBIOS: 2.7
      My Computer


  4. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #34

    I have added another link for your Maintenance and Service Guide in my last post, D/L the manual and go to page 96 for update BIOS information.

    This is the BIOS version and date from the HP link: 2012-05-11 , Version:F.0A, 6.27M
    The version number is the same but, the date is different. Probably fixed something in it.

    This can be due to a problem in Win7 or BIOS.
    Can you post a picture of your BIOS page, maybe we can find where the SATA options are located.
      My Computer


  5. Posts : 78
    Windows 7
    Thread Starter
       #35

    My BIOS page when I hit f10 at startup?
      My Computer


  6. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #36

    Yes we can start there.

    May have just found the answer.

    You cannot change the BIOS setting from ACHI to IDE.

    The default is ACHI and it can't be changed to anything else.

    Normally the only HP notebooks that allow this setting to be changed are business notebooks.
    OEMs do limit the BIOS, I have never seen a BIOS without a RAID-AHCI-IDE option before but, it does not surprise me that HP would have removed the option from BIOS, as changing it is not allowed.

    The below step won't be necessary if you can locate the target HDD when you boot to the Win7 installer.
    Follow Greg's good advice, he has done this many times.

    The missing 'IDE ATA/ATPI controllers' section in Device Manager is probably an OS issue.
    Run System File Checker.
    SFC /SCANNOW Command - System File Checker
    Use Option Two, and #2 To Scan and Repair System Files
    If it says it can't fix files with errors, re-boot and run it a minimum of three times with re-boots after each run.
    It does the repairs when re-booting.

    Are you still having any BSoDs?
    Post the complete files if you have any crashes.
    Last edited by Dave76; 23 Sep 2012 at 03:18.
      My Computer


  7. Posts : 78
    Windows 7
    Thread Starter
       #37

    This happened today. Will scan today and try to repair. Last time I tried a clean install, it was not able to find the C: drive. I just completed a minimal system recovery on Friday.
      My Computer


  8. Posts : 78
    Windows 7
    Thread Starter
       #38

    SFC /scannow shows no problems.
      My Computer


  9. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #39

    Open your Device Manager in the View tab select 'Show Hidden Devices', see if it shows the 'IDE ATA/ATPI controllers' section.

    Six crashes on 24th all the same.
    Code:
    STOP 0x100000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Probably caused by : iaStorA.sys ( iaStorA+5bca8 )
    IMAGE_NAME:  iaStorA.sys
    FAILURE_BUCKET_ID:  X64_0xD1_iaStorA+5bca8
    From the information in the System Event Log, these have been caused by the CPU overheating.
    This is not uncommon with i7 CPUs in laptops.
    Clean the dust out of the laptop.
    Get a Laptop cooler to help reduce the heat.
    Always keep the laptop on a well ventilated surface, never on a cloth surface.

    Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
    Let us know the minimum and maximum temps you get.


    In Greg's post #29:
    Diskpart Clean Command

    ...clean command, the data on the HDD is only marked as being deleted instead and is only written over when new data is written/saved to the same location on the HDD next.

    ...clean all command (secure erase) to do the above and also have each and every disk sector on the HDD written over and zeroed out completely to securely delete all data on the disk to help prevent the data from being able to be recovered.
    Clean All takes longer, the clean command will do the job required.
    Clean All on a 750GB HDD will take about 3 hours.


    From your System Events Log:
    This is indicating your CPU is overheating.
    Have you opened it up and cleaned it out?
    Code:
    Event[813]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-09-22T22:17:41.356
      Event ID: 89
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JimGirvin-HP
      Description: 
    ACPI thermal zone ACPI\ThermalZone\TZS0 has been enumerated.             
    _PSV = 376K             
    _TC1 = 0             
    _TC2 = 50             
    _TSP = 0ms             
    _AC0 = 0K             
    _AC1 = 0K             
    _AC2 = 0K             
    _AC3 = 0K             
    _AC4 = 0K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 393K             
    _HOT = 378K             
    _PSL - see event data.
    
    Event[816]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-22T22:17:44.522
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JimGirvin-HP
      Description: 
    Processor 0 in group 0 exposes the following:
    
    2 idle state(s)
    13 performance state(s)
    8 throttle state(s)
    
    Event[817]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-22T22:17:44.522
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JimGirvin-HP
      Description: 
    Processor 1 in group 0 exposes the following:
    
    2 idle state(s)
    13 performance state(s)
    8 throttle state(s)
    
    Event[818]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-22T22:17:44.522
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JimGirvin-HP
      Description: 
    Processor 2 in group 0 exposes the following:
    
    2 idle state(s)
    13 performance state(s)
    8 throttle state(s)
    
    Event[819]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-22T22:17:44.522
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JimGirvin-HP
      Description: 
    Processor 3 in group 0 exposes the following:
    
    2 idle state(s)
    13 performance state(s)
    8 throttle state(s)
    
    Event[820]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-22T22:17:44.522
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JimGirvin-HP
      Description: 
    Processor 4 in group 0 exposes the following:
    
    2 idle state(s)
    13 performance state(s)
    8 throttle state(s)
    
    Event[821]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-22T22:17:44.522
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JimGirvin-HP
      Description: 
    Processor 5 in group 0 exposes the following:
    
    2 idle state(s)
    13 performance state(s)
    8 throttle state(s)
    
    Event[822]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-22T22:17:44.522
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JimGirvin-HP
      Description: 
    Processor 6 in group 0 exposes the following:
    
    2 idle state(s)
    13 performance state(s)
    8 throttle state(s)
    
    Event[823]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-09-22T22:17:44.522
      Event ID: 26
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: JimGirvin-HP
      Description: 
    Processor 7 in group 0 exposes the following:
    
    2 idle state(s)
    13 performance state(s)
    8 throttle state(s)
    Same events on Date: 2012-09-24T09:17:28.827,
    Date: 2012-09-24T09:46:57.232
    Date: 2012-09-24T10:04:12.078
    Date: 2012-09-24T10:10:17.236
    Date: 2012-09-24T10:18:26.048
    Date: 2012-09-24T10:26:06.298
    Date: 2012-09-24T10:32:08.142

    This error event is recommending updating your BIOS.
    Code:
    Event[2789]:
      Log Name: System
      Source: ACPI
      Date: 2012-09-24T14:08:50.500
      Event ID: 13
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: JimGirvin-HP
      Description: 
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
    Last edited by Dave76; 25 Sep 2012 at 01:50.
      My Computer


  10. Posts : 78
    Windows 7
    Thread Starter
       #40

    Same BSOD today. I'm searching now to figure out how to update my BIOS.

    I cleaned the dust out of my PC today. Still 4x BSOD, same things.

    Jim
      My Computer


 
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