|20 Sep 2012||#1|
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0x0000006b BSOD STOP code Windows 7 will not boot.
I'm having trouble diagnosing and fixing this Stop code on my PC.
0x0000006B (0xFFFFFFFFC0000020,0x0000000000000003, 0x000000000000000, 0x000000000000000)
I was running Windows 7 Home Premium 64bit from an early 64GB Kingston SSD. This error has occurred once before, and I simply format c: and started again, however after running flawlessly for about a month on this new install, the STOP has appeared again.
I have ordered a new SSD which should be delivered soon, but I want to understand why and how this is being caused so that I can avoid it in the future.
I don't want to spend several days re-formatting and installing the O/S and all my programs and drivers every month.
I have installed Windows 7 onto an old Maxtor HDD (that often clicks and gets stuck) which allows me to temporarily browse the broken O/S install for files and data. This is only good for diagnostics and troubleshooting though, not a viable solution.
The STOP error occurred only during power up, after having previously shut down successfully.
The computer had never previously hung or crashed during operation to BSOD.
I checked my hardware and everything was right. So I reboot, but still no sound.
I then tried to update the sound drivers and performed all windows updates, but still no sound. The device in control panel said "this device is working correctly", I was stumped so I let the updates run and reboot... then came the STOP code.
I thought this might be the audio driver again, but last time I was able to boot safe mode when this was the cause. Now safe mode does not boot either and the crash loop occurs.
I have tried diagnosing the minidump with BlueScreenView, however the date of the dump does not even closely match the date that my computer failed to boot. It mentioned the problematic files being ntoskrnl.exe and Hal.dll. I have tried replacing these with no luck. I will try uploading the minidump and other files when I get home tonight (I'm at work).
Please help me find the solution to this problem. I have tried asking on answers.microsoft, but no one seems to want to help the sophisticated problems.
It is easier for them to get their +1 popularity vote by answering the no-brainers (ie. "I unplugged my hard drive now my computer does not boot").
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