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Windows 7: Random BSOD when gaming

21 Sep 2012   #1
zavh

Windows 7
 
 
Random BSOD when gaming

I have been getting random blue screen of death when I am playing games. The error on the BSOD is page fault in non paged area. Also my games will randomly crash when I am playing with the error thegame.exe has stopped working. I have ran memtest and have found no errors.


My System SpecsSystem Spec
.
21 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
21 Sep 2012   #3
zavh

Windows 7
 
 

Here is the dump file.
My System SpecsSystem Spec
.

21 Sep 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I'm checking the dumps but I need to confirm:
  1. Do you have Zone Alarm installed on your computer?
  2. Are you overclocking any hardware?
My System SpecsSystem Spec
21 Sep 2012   #5
zavh

Windows 7
 
 

I have Zone Alarm and I am not overclocking.
My System SpecsSystem Spec
21 Sep 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright

Uninstall Zone Alarm please in the mean time I'm getting some instructions ready for you.
My System SpecsSystem Spec
21 Sep 2012   #7
zavh

Windows 7
 
 

Zone Alarm is uninstalled
My System SpecsSystem Spec
21 Sep 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Problematic software:

Code:
Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
* Avast! antivirus is sometimes known as a cause of BSoDs. Please uninstall it.

* Download and install MSE (Microsoft security essentials) instead. Run a full scan once updated.
Microsoft Security Essentials - Free Antivirus for Windows

* System file checker for repairing any damaged files within windows
SFC /SCANNOW Command - System File Checker

* To make sure your hard drive is good run
Disk Check

* Hard drive test both short and long with
SeaTools for Windows

* Get the latest drivers for your video card
Thanks to FredeGail for the instruction.
Quote:
Different culprits pointed towards your NVIDIA Graphics Driver. Driver Sweeper will ensure that you'd have a clean install at the end of the procedure, and by that no leftover files that'd bork the system.

NVIDIA
  • Make your way to Drivers - Download NVIDIA Drivers and download the latest driver for your card, save it to your desktop for instance
  • Uninstall the Graphic driver you currently have and all its extensions (do not reboot yet)
  • Select all the NVIDIA components and analyse them
  • Clean them, head into Windows without internet and install the driver you've downloaded previously
Code:
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f0a2000 fffff880`0fdc0000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Mar 01 00:04:52 2012 (4F4E68C4)
    CheckSum:         00D005FC
    ImageSize:        00D1E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Post back once done

Optional:

* Run Memory test for 8 passes preferably overnight.
RAM - Test with Memtest86+
My System SpecsSystem Spec
21 Sep 2012   #9
zavh

Windows 7
 
 

I will run all this when I get back from town in a couple of hours and post the results. I have already ran memtest for 6 passes and had no errors.
My System SpecsSystem Spec
21 Sep 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by zavh View Post
I will run all this when I get back from town in a couple of hours and post the results. I have already ran memtest for 6 passes and had no errors.
Okay good
I modified my post a little after re-reading your original post

Take your time and let us know your feedback
My System SpecsSystem Spec
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