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Windows 7: BSOD when playing Dragon Nest, Watching video, or at startup

21 Sep 2012   #1
Schtz

Windows 7 Ultimate x64
 
 
BSOD when playing Dragon Nest, Watching video, or at startup

Hello there,

I need help. My PC has randomly BSOD. i didnt install anything new, already checking All hardware(RAM,VGA,CPU,MB) working well with orthos&memtest86 and already try cleaned hardware too, scanning antivirus ( i using Avast) not found anything.

I always update my VGA software, and Windows Update if needed.


this my result of SF_Diagnostic_Tool

sry my english. ty


My System SpecsSystem Spec
.

21 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

It is Marvell MV91xx AHCI/RAID driver that is causing the BSODs for you.
Code:
 lmvm mv91xx
start             end                 module name
fffff880`0129b000 fffff880`01327000   mv91xx   T (no symbols)           
    Loaded symbol image file: mv91xx.sys
    Image path: \SystemRoot\system32\DRIVERS\mv91xx.sys
    Image name: mv91xx.sys
    Timestamp:        Fri Aug 27 15:19:22 2010 (4C778A22)
    CheckSum:         00050BB0
    ImageSize:        0008C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
And it is too old. Update it from Marvell - Support.

Anyway, the best practice is not to use Marvell at all. Windows has its own drivers those are really nice. Marvell is known to be the worst.
My System SpecsSystem Spec
21 Sep 2012   #3
Schtz

Windows 7 Ultimate x64
 
 

wow ty so much i have uninstall it. i didnt know what Marvell MV91xx AHCI/RAID is it.

and i will try u solution using easydriverpro but not freeware T_T anyway ty ty

i will inform it again next time.
My System SpecsSystem Spec
.


21 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you uninstall, do it in Safe Mode.

After uninstalling, restart the computer, windows will install the default drivers automatically, hopefully.
My System SpecsSystem Spec
21 Sep 2012   #5
Schtz

Windows 7 Ultimate x64
 
 

lol too late. already uninstall it(marvell). ok now i will restart pc and try using EDP tool that u told.

ty
My System SpecsSystem Spec
27 Sep 2012   #6
Schtz

Windows 7 Ultimate x64
 
 
Random BSOD i didnt know what caused it

Hello there again,

Before my post about my BSOD already clear, it say i have old driver or software that need update or uninstall. and i too already update other driver by using easy***verpro(Arc suggest)

Ok already do that, and its fine for several days. and now i got BSOD again. need help here ty.

and i will try uninstall my vga software, restart and install again. already have lastest version.
My System SpecsSystem Spec
27 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

This is a Stop 0x4E, the usual cause of which is either a device driver or memory.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, b4184, 2, 43727}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
---------
Before blaming memory, let us verify it. Enable driver verifier to see if it is caused by any device driver or not.
Driver Verifier - Enable and Disable

Run it for next 24 hours of occurrence of the next crash, whichever is earlier. Report the result back.
My System SpecsSystem Spec
02 Oct 2012   #8
Schtz

Windows 7 Ultimate x64
 
 
ok

Maybe before its BSOD because overheated VGA, after two days running Driver verifier never got BSOD again.running my VGA fan 50%++

But today, after yesterday remove driver verifier. i GOT BSOD again. what happen with my PC??????
please look all my dmp today not the last one.

i got 3 BSOD before i submit this, the last one happen when i watch by MPC, and suddenly graphic error, mpc give notification to send bug. klik OK and BSOD

here my result of SF_Diagnostic_Tool
My System SpecsSystem Spec
02 Oct 2012   #9
Schtz

Windows 7 Ultimate x64
 
 
new

Ok, add new BSOD. System exception error. happen when i playing Dragon Nest and suddenly have notification DN.error and Windows live platform error.

and now i enable driver verifier again. if got BSOD just have to run SF_Diagnostic_Tool, right?
My System SpecsSystem Spec
02 Oct 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Just make me one thing sure. Did it crash with verifier on? Probably not?

Then, you change your ATI dispaly driver. Shift to a previous one that was stable there.

And, take this three tests.
Let us know the results.
My System SpecsSystem Spec
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 BSOD when playing Dragon Nest, Watching video, or at startup




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