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Windows 7: PC Freezes, no blue screen, while playing games

21 Sep 2012   #1

Windows 7 x64
 
 
PC Freezes, no blue screen, while playing games

Hey all. I have problem, again.

While playing games my PC freezes, I get sound loop, PC restarts. However no blue screen occurs, it just restarts. Sometimes I can play forever and no bsod will occur, but sometimes bsod occurs after few minutes.

I've ran memtest86 for 16hours, no errors. Prime95, no errors. Cleared CMOS. Fresh windows install. Temperatures of CPU and GPU are normal.

My PC: Asrock P67 Fatal1ty
Intel i5 2500K
Corsair Vengeance 4x2GB
ATi HD 6850 Sapphire
SSD Samsung 830, 128gb
HDD WD Caviar Blue
Crosair TX650 v2

When I run Driver Verifier and select all drivers (expect Microsoft ones), pc crashes before boot logo loads (this time I get blue screen, but only says STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF80002E73736, 0x0000000000000000, 0x0000000000000000), nothing more) and doesn't create minidump. When I deselect all drivers and select only random ones (tried with several of them) windows loads, but when I log on to my account, pc freezes before it completely loads (this time, no blue screen occurs and minidump is not created).

Since crash dump mentions ATI driver, I reinstalled graphics driver, but BSOD still occurs.

My System SpecsSystem Spec
.

21 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello SoapyCro.

Uninstall the programs:
  • Alcohol 120%
  • AsRock Utility
  • Catalyst Control Center.
► Then if it crashes again, Do it:
Let us know the situation.
My System SpecsSystem Spec
21 Sep 2012   #3

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Hello SoapyCro.

Uninstall the programs:
  • Alcohol 120%
  • AsRock Utility
  • Catalyst Control Center.
► Then if it crashes again, Do it:
Let us know the situation.
Thanks for reply!

I uninstalled Alcohol, Asrock Appcharger and CCC. I run Driver Verifier, crashed before boot logo loaded.

Then I removed display drivers from Safe Mode (AMD ones, I don't have nVIDIA card), installed new ones, but without CCC. Driver Verifier, crashes before boot logo loads again.

And no minidumps created.
My System SpecsSystem Spec
.


21 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Boot into Safe Mode, disable verifier, run it normally and see if it crashes or not.
My System SpecsSystem Spec
22 Sep 2012   #5

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Boot into Safe Mode, disable verifier, run it normally and see if it crashes or not.
I did that already. As I mentioned in first post, PC works fine, but when playing games I get BSOD-s. Also sometimes I can play for few hours and no bsod, while sometimes I play for few minutes and BSOD occurs.
My System SpecsSystem Spec
22 Sep 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Post the latest dumps?
My System SpecsSystem Spec
22 Sep 2012   #7

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Post the latest dumps?
Sadly it didn't create any while Driver Verifier was running. I get BSOD while boot logo loads.

What's interesting, I had the same problem on the previous installation of windows. This installation is fresh, downloaded latest drivers from Asrock site. Analyzing minidumps, every time it says it has something to do with atikmdag (the ones from old installation and the ones from new), but I tried installing 12.6, 12.7, 12.8 but didn't solve the problem.

Oh and I didn't play any games today, so I didn't have BSOD without Driver Verifier running yet.
My System SpecsSystem Spec
23 Sep 2012   #8

Windows 7 x64
 
 

New BSOD! I've been playing FSX and BSOD occured (it didn't display blue screen). First I got the sound loop and then black screen. I pressed restart button (since I disabled automatic restart), PC restarted but didn't boot, instead I got 5 long beeps and 1 short at the end (the one I hear when pc boots normally). Nothing happens, I turned it down by pressing power button and turned it back on, this time it boots normally. And this happens with every BSOD I get while playing games.
My System SpecsSystem Spec
23 Sep 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The Dump you have supplied is of Sun Sep 23 16:29:05.193 2012; that means it is a very recent one. Still, unfortunately it is blaming your ATI display driver out and out.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffffffffffffff, 2, 0, fffff80002e7df26}

Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+20021 )

Followup: MachineOwner
---------
Code:
fffff880`03e59a28  fffff880`04580345Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x6345
I may suggest you, try an older version of ATI driver, that worked good there.

At the same time, I want to point two more things out.
Code:
fffff880`03e5b4e8  fffff880`04405a97Unable to load image Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x5a97
It is Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC.
Code:
1: kd> lmvm Rt64win7
start             end                 module name
fffff880`04400000 fffff880`04456000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Wed Jun 23 14:40:45 2010 (4C21CF95)
    CheckSum:         00063352
    ImageSize:        00056000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
So, you should update it, too! Get it from Realtek.

And finally, You should perform a disc check.
Code:
fffff880`03e5bd58  fffff880`0144e534 Ntfs!NtfsStorageDriverCallout
  1. Reseat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Do these, take your time , let us know how it all worked. Best of luck.
My System SpecsSystem Spec
23 Sep 2012   #10

Windows 7 x64
 
 

Here's what I did.
1. I installed 12.4 AMD driver (this is the last one I'm 100% it worked).
2. I installed new Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC driver.
3. I also installed new Relatek High Definition Audio driver.
4. I run chkdisk /f/r.

I run Driver Verifier, with all drivers selected except Microsoft ones and got BSOD before logo loaded (no minidumps created). Then I selected random drivers (not all) and got BSOD after the windows logo loads, but this time I got some minidumps!

Note: These minidumps were not created by BSOD caused by playing games. I'll check later to see if it occurs again while playing games.
My System SpecsSystem Spec
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 PC Freezes, no blue screen, while playing games




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