Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD(Kernel Power error 41) playing Borderlands 2 and Smite


21 Sep 2012   #1

Microsoft Windows 7 Professionnel 64 bits
 
 
BSOD(Kernel Power error 41) playing Borderlands 2 and Smite

Hello everyone I was playing Borderlands 2 today and my PC rebooted by itself with a BSOD.

Here are my specs:

windows 7 64 bits
i5 3570
gtx 660ti
8gb RAM
1tb samsung spinpoint 7200RPM
Motherboard:z75 pro 3

Please tell me that this is not a big deal this custom build is only 2 weeks old

Thank you very much!


My System SpecsSystem Spec
.

22 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

If you are overclocking any hardware, STOP. Reset any changed values back to default.

If this is an SSD, have you updated to its latest firmware?

The one dump is not enough to judge. It could be hardware, or software drivers.

Lets start with Driver verifier to rule out buggy drivers.

Driver Verifier
Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in verifier and press Enter
- Select Create custom settings (for code developers) and click Next
- Select Select individual settings from a full list and click Next
- Select everything EXCEPT FOR Low Resource Simulation and click Next
- Select Select driver names from a list and click Next
Then select all drivers NOT provided by Microsoft and click Next
- Select Finish on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable


Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work.

Information
Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior.

Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
My System SpecsSystem Spec
22 Sep 2012   #3

Microsoft Windows 7 Professionnel 64 bits
 
 

Alright I'll try this thanks
My System SpecsSystem Spec
.


22 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Keep us posted
My System SpecsSystem Spec
22 Sep 2012   #5

Microsoft Windows 7 Professionnel 64 bits
 
 

Yeah I forgot to mention that the computer shuts down after playing for around 30 minutes. Maybe this can help later when i get more BSOD...
My System SpecsSystem Spec
22 Sep 2012   #6

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Any dumps to be uploaded after you've enabled verifier?
My System SpecsSystem Spec
22 Sep 2012   #7
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)
 
 

Hello Curveman, if you would would you please fill out your system specs as completely as possible. If you would like to know what we need, look at mine by clicking system specs in the bottom left corner of this post. It will greatly help us to help you. What driver are you using for your 660 TI? It should be 306.24. If you have a different driver you can update it from Nvidia's web site. If you need to know how to properly update the drivers, please ask. Also, please keep a watch on your GPU temps, especially while gaming. Let us know what temps you are running during gaming.
My System SpecsSystem Spec
22 Sep 2012   #8
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

What size and brand of PSU do you have?
By filling out your specs they are available to us with each post.
My System SpecsSystem Spec
22 Sep 2012   #9

Microsoft Windows 7 Professionnel 64 bits
 
 

Okay my full specs are now filled. My computer restarted a few minutes ago without any BSOD. No dumpfile has been created...I'll continue trying with the verifier.

Thanks for you help
My System SpecsSystem Spec
22 Sep 2012   #10

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Great, you're welcome!

Best Regards,
Frederik.
My System SpecsSystem Spec
Reply

 BSOD(Kernel Power error 41) playing Borderlands 2 and Smite




Thread Tools



Similar help and support threads for2: BSOD(Kernel Power error 41) playing Borderlands 2 and Smite
Thread Forum
Solved BSOD playing Battlefield 3 and other games, Kernel-Power error 41 BSOD Help and Support
Critical Error: ID 41 Kernel-Power when playing games BSOD Help and Support
BSOD playing Borderlands 2, error 0x000000e1 (?) BSOD Help and Support
BSOD playing Borderlands (2), error 0x000000e BSOD Help and Support
BSOD with kernel power while playing Diablo 3 BSOD Help and Support
Kernel Power id41 Crash while playing SWTOR,error code8000000000000002 BSOD Help and Support
BSOD playing Red Orchestra 2, source: kernel power, error 0x124 BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:40 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33