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Windows 7: Computer Crash/Freezing when playing World of Warcraft

21 Sep 2012   #1

Windows 7 64bit
Computer Crash/Freezing when playing World of Warcraft

Hey guys... have an issue here. Every time I try to log into WoW (Initial login, when game first loads into the server) My computer just freezes with the display frozen. I can get into the game for half a second before it freezes. I usually have to manually restart. I first started noticing this issue about a week ago when I was playing and I encountered the kernel power event 41 issue. It was fine at first because it would only happen when I would play Blacklight (Free fps). As the days went on I decided to reformat my PC because the HDD I was using before crash and had a boot sector which wouldn't let me boot up anymore. I switched out that HDD eventually but this is where things get weird..

As that HDD wasn't booting up it got to the point where my computer would have power but the motherboard wouldn't load and I couldn't even get my display to work on my monitor. I did some research and I came across a solution that had me run the golden plates on each of my memory sticks against a pencil eraser to get rid of the static I suppose.. Well that turned out to work because I was finally able to get to the windows logo screen but then it would shutdown and restart during that screen.

Could this be a memory issue? It's the only thing I can think of because I just reformatted a new HDD completely separate from the one that had the bad boot sector.. In any case I've uploaded my zip file. You guys may notice there's no DMP file.. Well I followed the instructions on the forum post and when my computer crash and I manually restarted it, when I got back into windows and ran the SF diagnostic tool.. It was able to find everything but any DMP files. When I tried it said "No dump files found"... So I hope you guys can help me... the new expansion is coming out Tuesday and I gotta get on the grind!! haha...

My System SpecsSystem Spec
22 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Dump Files - Configure Windows to Create on BSOD

I do not see any problematic software installed but what antivirus are you using?

So far your BIOS needs an update:
BIOS Version/Date	American Megatrends Inc. 0603, 7/3/2007
And get all the latest windows updates including Service Pack 1 installed.

You need to update to the latest drivers for your graphic card.
Driver	c:\windows\system32\drivers\atikmpag.sys (, 299.00 KB (306,176 bytes), 4/20/2011 1:22 AM)
AMD Driver Autodetect

Keep us posted
My System SpecsSystem Spec

 Computer Crash/Freezing when playing World of Warcraft

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