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Windows 7: blue screen while using usb dvb box

21 Sep 2012   #1
AliMadkour

Windows 7
 
 
blue screen while using usb dvb box

Hello,

I am using ProgDVB with DTV-DVB UST7000Bda DVB USB Box
sometime blue screen appear and windows crashed !

Dmp files : attached

Please advice !
thanks


My System SpecsSystem Spec
.

21 Sep 2012   #2
Skylais

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi try the following driver : http://members.driverguide.com/insta...730313494&us=1

If not working then i suggest finding the right one in here : http://www.azurewave.com/driver/Digi...1.4_RTM_CD.rar
My System SpecsSystem Spec
22 Sep 2012   #3
AliMadkour

Windows 7
 
 

Thanks bro for your help.

I got the same problem
new dmp file attached
My System SpecsSystem Spec
.


22 Sep 2012   #4
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Ali and welcome to Sevenforums.

To be able to help you, we'd need you to attach a full report. This includes, crash dumps, nfo etc. To get these files, use our thread below.

http://www.sevenforums.com/crashes-d...tructions.html


Thank you for the attempt to update your System Specs, though, we'd need model numbers and voltages etc. It's done by the below instructions-

Updating System Specs will give us a better sight of
how your system is put together. It's simply done.
§ Download Speccy
§ |User CP (top of the page)| |Edit System Spec|
§ COPY & PASTE section to section
§ Include Laptop, Desktop information
§ End with |Save Changes|
BSOD ANALYSE

Code:
2: kd> !thread
GetPointerFromAddress: unable to read from 82fa684c
THREAD 8d305800  Cid 0000.0000  Teb: 00000000 Win32Thread: 00000000 RUNNING on processor 2
Not impersonating
GetUlongFromAddress: unable to read from 82f664dc
Owning Process            82f71640       Image:         <Unknown>
Attached Process          8533d8a8       Image:         System
ffdf0000: Unable to get shared data
Wait Start TickCount      0            
Context Switch Count      2406176        IdealProcessor: 0             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address nt!KiIdleLoop (0x82eb4e00)
Stack Init 8d31cfd0 Current 8d31cd1c Base 8d31d000 Limit 8d31a000 Call 0
Priority 0 BasePriority 0 UnusualBoost 0 ForegroundBoost 0 IoPriority 0 PagePriority 0
ChildEBP RetAddr  Args to Child              
8d31ca84 82f5e7ff badb0d00 00000000 9218e6c2 nt!KiTrap0E+0x2cf (FPO: [0,0] TrapFrame @ 8d31ca84)
8d31cb30 82f5e35f 82f736c0 00000000 85a15380 nt!ExDeferredFreePool+0x19f
8d31cb98 921906e6 85a15380 70627375 866d30f0 nt!ExFreePoolWithTag+0x8a4
8d31cbc0 921912f7 026d3028 885dc860 8563a8a0 USBPORT!USBPORT_DereferenceDeviceHandle+0xda (FPO: [Non-Fpo])
8d31cc00 92191f55 85dbcf48 885e7b88 8563a8a0 USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x6ca (FPO: [Non-Fpo])
8d31cc2c 921926f6 866d3028 866d30f0 866d3a98 USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b (FPO: [Non-Fpo])
8d31cc54 9218e9ce 866d3028 866d3a98 866d3002 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xbc (FPO: [Non-Fpo])
8d31cc78 82eb51b5 866d3aa4 866d3002 00000000 USBPORT!USBPORT_Xdpc_Worker+0x173 (FPO: [Non-Fpo])
8d31ccd4 82eb5018 8d300120 8d305800 00000000 nt!KiExecuteAllDpcs+0xf9
8d31cd20 82eb4e38 00000000 0000000e 88358894 nt!KiRetireDpcList+0xd5
8d31cd24 00000000 0000000e 88358894 e4341021 nt!KiIdleLoop+0x38 (FPO: [0,0,0])
Possible fix| Go to Device Manager > Expand the USB list > Uninstall every driver (not device) and Reboot Windows.
Let Windows detect them and reinstall them.
  • What kind of USB Devices to you have attached to your hub?

2: kd> !sysinfo cpuspeed
CPUID: "Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz"
MaxSpeed: 2530
CurrentSpeed: 2527


Have you decreased your voltage a little?

Best Regards,
Frederik.
My System SpecsSystem Spec
22 Sep 2012   #5
AliMadkour

Windows 7
 
 

Hello Frede,
I've updated my System Spec

also I've deleted all USB driver as you said,
2: If I may, I can do that from BOIS settings right? what values that you recommended?

thanks for your help
My System SpecsSystem Spec
22 Sep 2012   #6
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Just put it on [AUTO].

Best Regards,
Frederik.
My System SpecsSystem Spec
22 Sep 2012   #7
AliMadkour

Windows 7
 
 

Quote   Quote: Originally Posted by FredeGail View Post
Just put it on [AUTO].

Best Regards,
Frederik.
Its the factory default I haven't change it yet !

about attached USB devices:
  • Wireless keyboard and Mouse
  • DVB usb box
thanks,
My System SpecsSystem Spec
22 Sep 2012   #8
AliMadkour

Windows 7
 
 

Again !
new dmp file attached
My System SpecsSystem Spec
22 Sep 2012   #9
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Is the DVD BOX seven ready? Also report a full report as I told you in post #4.

To check if your box is 7-ready, search it on the below link.
Search your hardware part on the Windows 7 Compatibility Center, and ensure that Microsoft has approved the product to be 7 ready.

End with the Upgrade Advisor afterwards. --
Windows 7 Upgrade Advisor - Download - Microsoft Windows

Best Regards,
Frederik.
My System SpecsSystem Spec
22 Sep 2012   #10
AliMadkour

Windows 7
 
 

Yes its Compatible with widows seven I was using it with my old laptop with no problems !
My System SpecsSystem Spec
Reply

 blue screen while using usb dvb box




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