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Windows 7: BSOD occurs when running Windows Defender Offline (WDO)

22 Sep 2012   #1
farhaj

Windows 7 Home Premium 64bit
 
 
BSOD occurs when running Windows Defender Offline (WDO)

I recently had some problems in my windows. Out of many problems in windows 2 were that windows update was not working and secondly dialogue boxes did not have texts on it.
I ran a quick WDO on windows from Boot and the scan was successful. It found some Malwares and removed it aftet which the above 2 mentioned problems ran away.. But; when I did a full Scan so that problems completly eridate away; BSOD occurred and could not complete the task.. I tried it twice an both the times same thing happened..

So tell me guys what should I do.,,?

Attachment 233017


My System SpecsSystem Spec
22 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Is McAfee antivirus your antivirus or ESET?
And there are no dumps in the attached zip.
My System SpecsSystem Spec
22 Sep 2012   #3
farhaj

Windows 7 Home Premium 64bit
 
 

No Antivitus.. and there were not any dumps in my windows.. though the BSOD had occured many times
My System SpecsSystem Spec
22 Sep 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

But from your msinfo file I see mcafee and eset installed there
Code:
Start Menu\Programs\ESET	Public:Start Menu\Programs\ESET	Public
Start Menu\Programs\ESET\ESET NOD32 Antivirus	Public:Start Menu\Programs\ESET\ESET NOD32 Antivirus	Public
Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public
Uninstall them.

Dump Files - Configure Windows to Create on BSOD

And you have way too many items at start up
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
22 Sep 2012   #5
farhaj

Windows 7 Home Premium 64bit
 
 

Yes Installed but expired and mcafee just scans ( the free one)...

And I went through the tutorial of making windows DUMP files.. It is as per the tutotial
My System SpecsSystem Spec
22 Sep 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by farhaj View Post
Yes Installed but expired and mcafee just scans ( the free one)...

And I went through the tutorial of making windows DUMP files.. It is as per the tutotial
Uninstall any of it. Even if its free.

Download and install MSE and do a scan once updated.
Microsoft Security Essentials - Free Antivirus for Windows

Let us know your results.
My System SpecsSystem Spec
22 Sep 2012   #7
farhaj

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by farhaj View Post
Yes Installed but expired and mcafee just scans ( the free one)...

And I went through the tutorial of making windows DUMP files.. It is as per the tutotial
Uninstall any of it. Even if its free.

Download and install MSE and do a scan once updated.
Microsoft Security Essentials - Free Antivirus for Windows

Let us know your results.
Shall I go for a quick, full or a custom Scan... and How much time will a Full scan take..
My System SpecsSystem Spec
22 Sep 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Full Scan
My System SpecsSystem Spec
22 Sep 2012   #9
farhaj

Windows 7 Home Premium 64bit
 
 

AND How much time would it take..? and it looks pretty much like WDO..whihc I did earlier as told in Post #1
My System SpecsSystem Spec
22 Sep 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

You have a 500 GB hard drive right?
Scan depends on the amount of data you have in your hard drive.
My System SpecsSystem Spec
Reply

 BSOD occurs when running Windows Defender Offline (WDO)




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