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Windows 7: BSOD occurs when running Windows Defender Offline (WDO)


22 Sep 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD occurs when running Windows Defender Offline (WDO)

I recently had some problems in my windows. Out of many problems in windows 2 were that windows update was not working and secondly dialogue boxes did not have texts on it.
I ran a quick WDO on windows from Boot and the scan was successful. It found some Malwares and removed it aftet which the above 2 mentioned problems ran away.. But; when I did a full Scan so that problems completly eridate away; BSOD occurred and could not complete the task.. I tried it twice an both the times same thing happened..

So tell me guys what should I do.,,?

Attachment 233017

My System SpecsSystem Spec
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22 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Is McAfee antivirus your antivirus or ESET?
And there are no dumps in the attached zip.
My System SpecsSystem Spec
22 Sep 2012   #3

Windows 7 Home Premium 64bit
 
 

No Antivitus.. and there were not any dumps in my windows.. though the BSOD had occured many times
My System SpecsSystem Spec
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22 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

But from your msinfo file I see mcafee and eset installed there
Code:
Start Menu\Programs\ESET	Public:Start Menu\Programs\ESET	Public
Start Menu\Programs\ESET\ESET NOD32 Antivirus	Public:Start Menu\Programs\ESET\ESET NOD32 Antivirus	Public
Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public
Uninstall them.

Dump Files - Configure Windows to Create on BSOD

And you have way too many items at start up
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
22 Sep 2012   #5

Windows 7 Home Premium 64bit
 
 

Yes Installed but expired and mcafee just scans ( the free one)...

And I went through the tutorial of making windows DUMP files.. It is as per the tutotial
My System SpecsSystem Spec
22 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by farhaj View Post
Yes Installed but expired and mcafee just scans ( the free one)...

And I went through the tutorial of making windows DUMP files.. It is as per the tutotial
Uninstall any of it. Even if its free.

Download and install MSE and do a scan once updated.
Microsoft Security Essentials - Free Antivirus for Windows

Let us know your results.
My System SpecsSystem Spec
22 Sep 2012   #7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Quote   Quote: Originally Posted by farhaj View Post
Yes Installed but expired and mcafee just scans ( the free one)...

And I went through the tutorial of making windows DUMP files.. It is as per the tutotial
Uninstall any of it. Even if its free.

Download and install MSE and do a scan once updated.
Microsoft Security Essentials - Free Antivirus for Windows

Let us know your results.
Shall I go for a quick, full or a custom Scan... and How much time will a Full scan take..
My System SpecsSystem Spec
22 Sep 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Full Scan
My System SpecsSystem Spec
22 Sep 2012   #9

Windows 7 Home Premium 64bit
 
 

AND How much time would it take..? and it looks pretty much like WDO..whihc I did earlier as told in Post #1
My System SpecsSystem Spec
22 Sep 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

You have a 500 GB hard drive right?
Scan depends on the amount of data you have in your hard drive.
My System SpecsSystem Spec
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 BSOD occurs when running Windows Defender Offline (WDO)




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