Random BSOD on Windows 7, also some more problems.

Jeroen52 · 22 Sep 2012

Hey,

I've got a few problems, I get a few BSOD's that point to my Memory (MEMORY_MANAGEMENT, PFN_LIST_CORRUPT), brought it to my local repair shop, did things, can not figure out what they did, earned cash, logged on, 5 mins after I get a BSOD, they probably did not look at the Minidumps I have mentioned when I delivered it.
But also, randomly, does not matter, a process just takes up 25% of my processors and can not be killed.
Sometimes it is just 1 process and is a pain, but also sometimes 2, or 3.
And when they are 3, I can not use my system normally without lag.
Sometimes it is even 4 and my PC sometimes freezes up.
I can set the affinity to only 1 processor, but I can not kill it.

I did try to move my RAM to a different slot.
That worked, for only 1 day.
After that my system was working badly again.

Today, my system got 1 BSOD and froze up 4 times.
Here's a ZIP with the Minidumps and other small information.

PS: I also have Ubuntu 12.04 LTS installed on this system, on a different partition.

Arc · 22 Sep 2012

Welcome aboard.

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

Jeroen52 · 27 Sep 2012

Hi, thanks for your reply.
I was not able to test it, but I am just about to test it right now.
I have never tried "verifier" and I do not know exactly how it goes.
But I did get a STOP error like 10 minutes ago, grabbed all the Minidumps and putting it in a zip to send, the latest error is 092712-34679-01
I will run verifier right now to check it all out.
By the way, I am getting crazy of my PC freezing up all the time, Ubuntu does not have any problems at all.

Arc · 27 Sep 2012

Code:

fffff880`03d61968  fffff880`07134b88Unable to load image avgidsfiltera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsfiltera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsfiltera.sys
 avgidsfiltera+0x1b88
fffff880`03d61970  fffffa80`03bc6030

Uninstall AVG and use Microsoft Security Essentials - Free Antivirus for Windows.

Moreover, it is also there - SiWinAcc.sys. Update your Silicon Image driverr. Update it from Silicon Image - Support.

Finally, Do a full Disc Check.

Reseat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

Jeroen52 · 28 Sep 2012

Arc said:

Code:

fffff880`03d61968  fffff880`07134b88Unable to load image avgidsfiltera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsfiltera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsfiltera.sys
 avgidsfiltera+0x1b88
fffff880`03d61970  fffffa80`03bc6030

Uninstall AVG and use Microsoft Security Essentials - Free Antivirus for Windows.

Moreover, it is also there - SiWinAcc.sys. Update your Silicon Image driverr. Update it from Silicon Image - Support.

Finally, Do a full Disc Check.

Reseat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

I ran "verifier" and it gave an error within a minute or two.
And the problem with AVG is that it was infected a while ago, it accepted a lot of virusses and I did not notice it until my Chrome started to work weirdly.
I have disabled it and ran MSI and some MBAM.
So like a few months later I got the problem we are working with right now, the repair shop where I brought it to even enabled AVG. -.-

I am going to do the things you have stated above, but can I put Seagate on a USB and then boot it?

Arc · 28 Sep 2012

Yes, you can use it via USB.

Jeroen52 · 28 Sep 2012

So I have to do the checkdisk thing, but I have done the verifier.
Look in the attachments what it gave, 092812-44226-01 is the newest minidump.

Arc · 28 Sep 2012

Your problem is mainly with some program that is somehow misleading your CD ROM. And that is NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystem. That program uses pxhelp20.sys (Sonic CD/DVD driver).

You uninstall it.

IMGBurn and CDburnerXP both are very good programs. Use any of those.

Jeroen52 · 29 Sep 2012

Arc said:

Your problem is mainly with some program that is somehow misleading your CD ROM. And that is NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystem. That program uses pxhelp20.sys (Sonic CD/DVD driver).

You uninstall it.

IMGBurn and CDburnerXP both are very good programs. Use any of those.

Errm...
Can it be that in the NewTech Infosystems folder there is Acer Backup Manager, and I have deleted the backup partition to make space for a new Ubuntu partition and that is somehow crashing my PC?
EDIT: I do not have NTI CD-Maker but I do have Acer Backup Manager in the NewTech Infosystem folder, should I delete that?
EDIT2: I got another BSOD, adding a file to this post.

Arc · 29 Sep 2012

It is caused by PC Tools KDS Core Driver. Uninstall it.

Code:

....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {21, fffff8a005c48000, 1240, e843c023}

Unable to load image PCTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PCTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys
Probably caused by : PCTCore64.sys ( PCTCore64+331b6 )

Followup: MachineOwner
---------

More, LogMeIn Hamachi Virtual network interface driver!

Code:

ffff880`0339ac58  fffff880`0469cf99Unable to load image hamachi.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hamachi.sys
*** ERROR: Module load completed but symbols could not be loaded for hamachi.sys
 hamachi+0x1f99
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
1: kd> lmvm hamachi
start             end                 module name
fffff880`0469b000 fffff880`046a6000   hamachi  T (no symbols)           
    Loaded symbol image file: hamachi.sys
    Image path: hamachi.sys
    Image name: hamachi.sys
    Timestamp:        Thu Feb 19 16:06:41 2009 (499D3639)
    CheckSum:         0000A5D7
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update it.
But, we need something more ... to get the information.
upload your MSINFO32.nfo file.

Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

After that, we may give you some sound advise that will be really helpful.