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Windows 7: BSOD Associated with dropbox(?) 6.1.7601.2.1.0.768.3 Laptop 2days old!


22 Sep 2012   #1

Windows 7 Home Premimum 64 Bit
 
 
BSOD Associated with dropbox(?) 6.1.7601.2.1.0.768.3 Laptop 2days old!

I have experience BSOD with crash dump 6.1.7601.2.1.0.768.3 information attached.

Only had Lenovo G580 2 days and only started last night has crashed every time Dropbox is enabled at start up. Please help laptop is currently useless. I am not very techy so please could you explain steps and techi bits/words.

Thanks


My System SpecsSystem Spec
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22 Sep 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

Can you tell me if you have the laptops recovery disks?
My System SpecsSystem Spec
22 Sep 2012   #3

Windows 7 Home Premimum 64 Bit
 
 

Hi thank. No it doesn't come with any and hadn't yet created a repair disk. Just tried updating all drivers and it still crashes
My System SpecsSystem Spec
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22 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

For your situation, the best thing is to do a Clean Reinstall - Factory OEM Windows 7 .

There are some bundled junks like lenovo boot booster which is causing troubles for you. The easiest and safest way is to start fresh.
My System SpecsSystem Spec
22 Sep 2012   #5

Windows 7 Home Premimum 64 Bit
 
 

Thanks I will give it a go and update fingers crossed - many thanks
My System SpecsSystem Spec
08 Dec 2012   #6

Windows 7 Home Premium 64bit
 
 

I tried what Arc linked to, and it fixed my problem on a Lenovo G780. You can see this post on Lenovo for more details.
My System SpecsSystem Spec
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 BSOD Associated with dropbox(?) 6.1.7601.2.1.0.768.3 Laptop 2days old!




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