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Windows 7: BSOD while playing World of Warcraft (WoW)


22 Sep 2012   #1

Microsoft Windows 7 Ultimate 32-bit SP1
 
 
BSOD while playing World of Warcraft (WoW)

Hey,

I have had this problem for a couple of weeks. My laptop get BSOD everytime I'm playing WoW especially when I'm doing battlegrounds, PvP, etc. ...

I have tried to reinstall Windows 7, updated all my drivers and tried registry cleaner and pc clean-up. But won't work anyway it keeps "crashing". I think the problem is my display or graphic driver, but not sure.

Uploaded a zip --->

Thanks for help!


My System SpecsSystem Spec
.

22 Sep 2012   #2

Microsoft Windows 7 Ultimate 32-bit SP1
 
 

Any help please?
My System SpecsSystem Spec
22 Sep 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 85b5a510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 8dc34f20, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000d, Optional internal context dependent data.
Most of the BSOD crash dump files appear to point to same error code.

STOP 0x00000116: VIDEO_TDR_ERROR

Usual causes: Video driver, overheating, bad video card, BIOS, Power to card
My System SpecsSystem Spec
.


22 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Install Speccy from my signature, I would like to see your system temperatures (CPU and GPU particularly) please, it may be due to a overheating issue due to a build-up of dust or insufficient cooling.

You stated that you have a laptop in your first post, which in my experience, over-heating and cooling could be causing problems here; laptops are infamous for overheating very quickly when playing games.

One last point, please fully update your system specifications using information from the Speccy program too, it will help others understand your problem.

Thanks,

Harry
My System SpecsSystem Spec
22 Sep 2012   #5

Microsoft Windows 7 Ultimate 32-bit SP1
 
 
Cpu gpu

Quote   Quote: Originally Posted by x BlueRobot View Post
Install Speccy from my signature, I would like to see your system temperatures (CPU and GPU particularly) please, it may be due to a overheating issue due to a build-up of dust or insufficient cooling.


Harry
Quote:
Monitor
Name Generic PnP Monitor on Mobile Intel 965 Express Chipset Family
Current Resolution 1280x800 pixels
Work Resolution 1280x760 pixels
State enabled, primary
Monitor Width 1280
Monitor Height 800
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
Mobile Intel(R) 965 Express Chipset Family
Memory 384 MB
Memory type 2
Driver version 8.15.10.1930
Mobile Intel(R) 965 Express Chipset Family
Memory type 2
Driver version 8.15.10.1930
OpenGL
Version 2.0.0 - Build 8.14.10.1930
Vendor Intel
Renderer Intel 965/963 Graphics Media Accelerator
GLU Version 1.2.2.0 Microsoft Corporation



Intel Pentium T2330
Cores 2
Threads 2
Name Intel Pentium T2330
Code Name Merom
Package Socket P (478)
Technology 65nm
Specification Intel Pentium Dual CPU T2330 @ 1.60GHz
Family 6
Extended Family 6
Model F
Extended Model F
Stepping D
Revision M0
Instructions MMX, SSE, SSE2, SSE3, SSSE3, Intel 64
Virtualization Not supported
Hyperthreading Not supported
Bus Speed 133.0 MHz
Rated Bus Speed 532.0 MHz
Stock Core Speed 1600 MHz
Stock Bus Speed 133 MHz
Average Temperature 62 C
From Speccy
My System SpecsSystem Spec
23 Sep 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

What are the temperatures when playing games? 62'C when playing World of Warcraft?

Thanks for uploading your system specifications, but can add it to your profile; go to your UserCP and on the left pane you should see update/edit system specifications, fill all the information from Speccy onto there, as of then the system specifications will be part of your every post.

Thanks,

Harry
My System SpecsSystem Spec
Reply

 BSOD while playing World of Warcraft (WoW)




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