intermitent bsod 0X0000007F


  1. Posts : 2
    home
       #1

    intermitent bsod 0X0000007F


    hi guys, hope you can help me. im having a few problems with my toshiba qomiso lately, where it seems to intermittently come up with bsod 0X0000007F with some kernal error. it happens maybe 2-3 times a day. it can sometimes happen when im playing star craft 2 or when im booting in to windows. it's been really annoying and something im looking to resolve.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome

    Please upload your msinfo32.nfo file. To get this:

    • Click on the Start
    • Type msinfo32 into the Search programs and files box
    • When it opens, go to File, Save
    • Save as msinfo32.nfo and save in a place you will remember
    • Let it finish the process of gathering and saving the system info
    • Right click the .nfo file, click send to compressed (zipped) folder
    • Upload the .zip file here.
      My Computer


  3. Posts : 2
    home
    Thread Starter
       #3

    thanks, ive attached the msinfo now
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thanks

    BSoD Analyze:-

    STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

    Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
    Code:
    Start Menu\Programs\Check Point\ZoneAlarm	Public:Start Menu\Programs\Check Point\ZoneAlarm	Public
    Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
    Zone Alarm is a known cause to BSoDs, so is AVG
    Suggest you to uninstall both

    Download and install Microsoft security essentials
    Run a full scan once updated.
    Microsoft Security Essentials - Free Antivirus for Windows

    Malware bytes free is a great combination with MSE
    Malwarebytes : Malwarebytes Anti-Malware removes malware
    including viruses, spyware, worms and trojans, plus it protects your computer


    Problematic software:
    Code:
    Start Menu\Programs\PC Utility Kit	ddriveinstall\d drive install:Start Menu\Programs\PC Utility Kit	ddriveinstall\d drive install
    Please refrain from using pc utilities like the one you are having now.
    They can damage windows beyond repair.

    Run the system file checker for repairing any damaged windows files
    SFC /SCANNOW Command - System File Checker

    Code:
    OS Version	6.1.7600 Build 7600
    Download and install all updates from windows updates including Service Pack 1.

    Look for a update on your BIOS version and install it.
    Code:
    BIOS Version/Date	TOSHIBA V2.90, 12/10/2010
    That's all for now.

    Do the steps above and let us know if you're getting any blue screens, we'll do more troubleshooting
      My Computer


 

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