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Windows 7: w7 shuts down while computer is asleep

22 Sep 2012   #1
Anamacha

W7 Home Premium 64-bit
 
 
w7 shuts down while computer is asleep

hey there ...

most of the time I can sleep my computer and wake it up normally. Sometimes, though, when I come back it is actually shut down. When I restart, W7 informs me that it has recovered from a serious error.

A few days ago I watched this happen. I had slept my computer, and through no prompting of my own it started to wake up. The screen blinked on, and just as fast it went away. The computer shut itself down in a not-very-normal fashion.

I did a bit of research here, but didn't find anything helpful. I did see how to attach log files and such, though, so here they are. I'd like to get this issue put away so I can not worry about it

Thanks for any help you might be able to give.


My System SpecsSystem Spec
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23 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
 ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
At first you uninstall Daemon Tools.

If there are further crashes, let us know.
My System SpecsSystem Spec
23 Sep 2012   #3
Anamacha

W7 Home Premium 64-bit
 
 

huh. Daemon Tools might be it, I'll give you, but I think doing a clean reinstall is just a little bit of overkill. Computer works fine 99% of the time; I was hoping to get help with that 1%.

Thanks.
My System SpecsSystem Spec
.

23 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Sorry that post was for another thread, mistakenly it placed here.

Daemon tools is the problem for you, and removing it, it will be ok.
My System SpecsSystem Spec
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 w7 shuts down while computer is asleep




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