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Windows 7: Random BSODs Especially whilst gaming (Any games)

22 Sep 2012   #1
Gomulee

Windows7 Professional 64bit
 
 
Random BSODs Especially whilst gaming (Any games)

Hello,

I've posted in the past regarding this issue but later found out it was my last 8Core CPU that was physically damaged and was sent a new one by AMD.

This new one has been running ok

Now, I'm not sure if this issue is caused by the CPU, RAM... hell it could be the bloody mouse, I just don't know.

I've attached the ripped diagnostic files for your viewing.
Any help with this would be much appreciated, if it's the damned CPU I'm going to throttle AMD.

Cheers folks.


My System SpecsSystem Spec
.
23 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your dumps are not specific about the causes of the crashes. Still, if the crashes are occurring during gaming, three four things should be done primarily.

Uninstall and reinstall nvidia display driver.
It may cause due to heat, too. Monitor the system heat, including the GFX card's heat. Specially the heats just before the crashes. Speccy will help you in it.

Dust is another probable cause. Clean the inside of the computer, very carefully.

The graphics card itself may be the cause. Do a stress test.
Video Card - Stress Test with Furmark

Let us know the results, and if it still crashing or not.

Two more points. Not directly related to your current issue, but you should pay attention to those too.

Uninstall the following programs:
Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
My System SpecsSystem Spec
23 Sep 2012   #3
Gomulee

Windows7 Professional 64bit
 
 

Hi Arc,

I've run the GPU test software and the GPU was reaching temps of 90c.
I'm going to install my old CoolerMaster CPU fan to see if that helps mitigate the heat... when I got my new CPU from AMD it came with a CPU fan which I installed.
I've used DriverSweeper and re-installed the GPU's software.

Gonna shut down, give the PC 5 minutes to cool off and then pop it open and stick the old CPU fan inside. It's much larger than the new one so that's why I think it'll help dissipate some of the heat... but we'll see.

It's annoying that the errors are not being specific about what the problem is but hopefully all this will help solve the issue.

Will let you know of the results.
My System SpecsSystem Spec
.

23 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Sure. Take your time, apply the changes, take the suggested tests, and then run the computer normally. If it crashes again, inform us with the crash dumps.
My System SpecsSystem Spec
23 Sep 2012   #5
Gomulee

Windows7 Professional 64bit
 
 

Ok, PC dusted (lots of caked in dust in the GPU so I cleaned out that)

Old cooler master installed, it's a little tight though, the fan housing is touching my RAM sticks but the stick aren't under any pressure from the fan housing plus they have coolers on them so the housing is not actually touching the sticks, just their coolers... I suppose the fan being that close to the RAM will assist in keeping the RAM a little cooler.

I'm gonna play a game and see how long it takes, if at all, the computer to BSOD, once it does I'll do as you asked and send the reports through.

Hopefully it won't but you never know.

Cheers for your original post Arc.




------------------
UPDATE
------------------
Running Piriform and using FurMark I'm seeing that the temp, though high, is now down to 86c.

Unsure of the ideal running temp but it's a damned sight better than 90c.
My System SpecsSystem Spec
26 Sep 2012   #6
Gomulee

Windows7 Professional 64bit
 
 

Hi Arc,

I got a BSOD again,
Attached are the fault files from the crash, should also have the old crashes too.
I was playing World of Warcraft: Mists of Pandaria.

The BSOD most likely would have happened while playing any game.
Unsure as to why it's BSOD'ed as I gave the PC a good dusting the other day.

Cheers,
My System SpecsSystem Spec
26 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Gomulee, it is a Stop 0x124, and the troubleshooting steps are as stated in Stop 0x124 - what it means and what to try.

But, I think at the first you need to arrange some extra cooling. As a try, you may see it http://www.sevenforums.com/overclock...ml#post1949876 (though personally I have never tried it)

And, make it sure that there is no dust accumulated inside the computer.
My System SpecsSystem Spec
26 Sep 2012   #8
Gomulee

Windows7 Professional 64bit
 
 

Hi Arc,

I should have enough power in my PSU to add more cooling fans, what do you think?
I'm running a 700w PSU.
My System SpecsSystem Spec
26 Sep 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Sufficiently enough. Much enough. You may plan for a CoolerMaster.

And, how old the graphics card is?

BTW, dont forget the other things of Stop 0x124 - what it means and what to try. OK?
My System SpecsSystem Spec
26 Sep 2012   #10
Gomulee

Windows7 Professional 64bit
 
 

Ok Arc

I was wondering,

It is likely a hardware fault somewhere inside my system, in some cases I've seen posts where crashes like the one I am getting were resolved simply by removing the Mouse and replacing it with a new one.

The crashes didn't occur until after I'd installed the new 8Core CPU, do you think it's possible that the CPU could be faulty? or perhaps incompatible with another piece of my hardware?

As for cooling, definitely, I will be purchasing some very large fans for the system.
I'm not sure what I can do about cooling the GPU as it has it's own built in cooling fan.

The GPU is a Nvidia GTX570 and I've had it almost 1 year. In fact, by the end of this week it will be 1 years old (from when I bought it with the PC)
The PC it self was a Custom built machine built by a company called 'DinoPC', because of the modifications I've made to the system, they're not willing to check it out but will be happy to provide a service at a price (I suppose that's fair considering the alterations that I've made)

The graphics card it self was released in 2010 I think, so it's a couple of years old but the one I have now was purchased brand new so it shouldn't have any aging effects before last year.

I have been monitoring 'Speccy' and the GPU sits at around 50c to 51c when not doing anything like gaming, just sitting there as the PC runs doing other things.

When gaming kicks in it instantly jumps to temps of 65c and slowly goes up and up and up until it gets to around 75c and in more powerful games like Crysis it'll get to temps of 80c to 85c... so the issue, as you said, could well be down to heat.
Once I'm able, I will purchase some huge ass fans and replace or keep the old ones and have the new ones back the old ones up.

Also, I will read through that page guide you linked to me and see if I can resolve the issue using that as a guideline.
When I purchase the fans I may purchase a new CPU (same as my current one) and see if the new one gives me any trouble. If it doesn't then I'll know it's the CPU and I'll send it back to AMD for replacement.

Thanks again Archie
My System SpecsSystem Spec
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 Random BSODs Especially whilst gaming (Any games)




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