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Windows 7: Black Screen/Freeze when playing Games.


22 Sep 2012   #1

Windows 7 Ultimate x64
 
 
Black Screen/Freeze when playing Games.

Hello

I have started playing Guild Wars 2, after the first couple of days my game started to freezing and black screen to desktop before going back into game to only black screen again. At times my monitor would say no signal. The problem disappeared for close to 5 days and came back up again. I've tried playing other games and the problem is similar, freezing to desktop, black screen and crashing to desktop.

During the black screen to desktop I would get 'Display driver stopped responding and has recovered'. I have updated to a few different drivers including the latest stable driver from Nvidia but the problem still exists.

I have ran VMT for 10 passes with no errors.

Prime95 Small FFTs for over 2hours with no errors.

Running FurMark the test does complete when I run BenchMark(user's setting) when I do the Burn In-Test everything looks okay until my GPU hits 80c. The computer would shut off then. Though when I play games my gpu varies between 50 to 62c.

Guild Wars 2 Dump File when not responding.
https://***************/files/3178832908/Gw2.rar

I have rebooted windows but the problem still exists. I've had this computer for just over 3 years now.


Specs.

Operating System
Microsoft Windows 7 Ultimate 64-bit

CPU
Intel Core i5 760 @ 2.80GHz 28 C
Lynnfield 45nm Technology

RAM
4.00 GB Dual-Channel DDR3 @ 668MHz (9-9-9-24)

Motherboard
ASUSTeK Computer INC. P7P55D LE (LGA1156) 36 C

Graphics
SMB1930HD (1360x768@60Hz)
767MB GeForce GTX 460 (nVidia) 32 C
Currently using 304.79 Beta Drivers.

Audio
NVIDIA High Definition Audio



Does anyone have any ideas of what the problem is? Or if I can do anything else to determine the problem.

UPDATE
I got a blackscreen while watching a video on youtube. 'Display driver stopped responding and has recovered'.

Thanks for the time and help!

dump file
[ATTACH]SF_23_09_2012[/ATTACH]

My System SpecsSystem Spec
.

23 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard, Laughing.

Please post it following the Blue Screen of Death (BSOD) Posting Instructions so that we may have the necessary information that we need to help you.
My System SpecsSystem Spec
23 Sep 2012   #3

Windows 7 Ultimate x64
 
 

Hello

I am not getting BSOD's, so should I be creating this dump file when it freezes/black screens?

I have created a dump file when GW2 is not responding by opening task manager to create file.

Here is a dump file I created when windows has booted.
https://***************/files/1964538...23-09-2012.rar
My System SpecsSystem Spec
.


25 Sep 2012   #4

Windows 7 Ultimate x64
 
 

Shameful bump

Does anyone have other advice to determine what the problem is?
My System SpecsSystem Spec
25 Sep 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

My System SpecsSystem Spec
25 Sep 2012   #6

Windows 7 Ultimate x64
 
 

Sorry about that.

Updated first post with SF file.
My System SpecsSystem Spec
25 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by Laughing View Post
Sorry about that.

Updated first post with SF file.
No mention please. To err is human. And, you are very new in the forum.

I had a nVidia card earlier, that used to say the same thing "display driver stopped working and now recovered".

Tried everything, and literally everything. All the available information around internet I tried to apply, but the result remained the same.

Later I came to know that it was a bunch of faulty cards by nVidia.

If you are within warranty, ask the vendor to replace the card.

Sorry to say, but there is no possible fix. I tried everything for myself. One fix I got from overclockers.net, that worked. But upto a restart only.
My System SpecsSystem Spec
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 Black Screen/Freeze when playing Games.




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