Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Error Code 0x0000003B Random Timing

23 Sep 2012   #1
Dantheman244

Windows 7 Home Premium x86
 
 
BSOD Error Code 0x0000003B Random Timing

i have been getting random bluescreens all with error code 3B. ther has been no pattern. I have also uploaded here the SF diagnostic tool results. can someone help?


My System SpecsSystem Spec
.
23 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

If you are overclocking any hardware, STOP. Reset any changed values back to default.

Most of your Bug Checks are 3B, its usual causes are: System service, Device driver, graphics driver,
memory STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION

One of your Bug Check is 50, its usual causes: Defective hardware (particularly memory - but not just RAM),
Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS.
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

None of the dumps tell us the probable cause.

Suggestions:
Code:
Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
* Uninstall Avast! antivirus for now and keep MSE. Run a full scan if possible after its updated.
Microsoft Security Essentials - Free Antivirus for Windows

* To make sure your hard drive is good run:
Disk Check

* Run the system file checker to repair any damaged files within windows:
SFC /SCANNOW Command - System File Checker

* Hard drive test both short and long with:
SeaTools for Windows

* Test the RAM with memtest86+ for 8 passes on each stick on each slot. Preferably overnight:
RAM - Test with Memtest86+

One of your dump shows rockusb.sys causing BSoD.
Rockusb.sys driver | What is Rockusb.sys file?

Check for an update on its driver. If there's none, suggest you uninstall it.

Let us know the results.
My System SpecsSystem Spec
23 Sep 2012   #3
Dantheman244

Windows 7 Home Premium x86
 
 

rockusb.sys is my mp3 player. which i bought after all the bsod's started to happen. Also i did memtest the night before and i came up with no errors.
My System SpecsSystem Spec
.

23 Sep 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay, check for a driver update. Its current drivers are of year 2009.
For how many passes?
My System SpecsSystem Spec
23 Sep 2012   #5
Dantheman244

Windows 7 Home Premium x86
 
 

on memtest i did 8 passes
My System SpecsSystem Spec
23 Sep 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK
We'll leave memtest for now.

Do the other steps and let us know the results
My System SpecsSystem Spec
23 Sep 2012   #7
Dantheman244

Windows 7 Home Premium x86
 
 

disk check and system file checker came up clean.
My System SpecsSystem Spec
23 Sep 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright
Did you uninstall Avast and install MSE?
My System SpecsSystem Spec
23 Sep 2012   #9
Dantheman244

Windows 7 Home Premium x86
 
 

will do, just using seatools, i have done short, now i am doing long test
My System SpecsSystem Spec
23 Sep 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK, take your time.
My System SpecsSystem Spec
Reply

 BSOD Error Code 0x0000003B Random Timing




Thread Tools




Similar help and support threads
Thread Forum
BSOD, Error Code 0x0000003B.
My computer is a HP Pavilion p6-2020a, there has been nothing wrong with it for a year and now suddenly, whenever i do something that requires graphics (GMod, Youtube, Crysis, Space Engineers, ETC.) after a random amount of time, usually about an hour, The computer blue screens, I use BSOD Viewer...
BSOD Help and Support
BSOD When i ALT-TAB out of a game! error code 0x0000003b
Yesterday, when i was playing a game, i alt-tabbed out and i got a bsod. This was the first time i get a bsod for alt-tabbing. This has also happened today, but i played another game. I will upload the SF Log. Any help is appreciated! SPECS: Intel core i5 4670k Nvidia Geforce GTX 750Ti...
BSOD Help and Support
BSOD three different error codes, and random timing.
Hi, My name is brandon. My Asus U46e has been BSOD on me lately. When it first started, i replaced my ram. it worked, but then it happened again a few weeks ago. My harddrive was not even a 1/4 of the way full, and it keeps dumping when i search in it. (it seems) I have defragged my...
BSOD Help and Support
BSOD occurring at random in ntoskrnl.exe, error code: 0x0000003b
This is a custom-built desktop system. I built it at the end of September and it has been running fine with no problems up until this month. Since the beginning of the month, it has BSODed 4 times: Dec. 2nd, Dec. 6th, Dec. 19th, and today (Dec. 22nd). Each time, using "BlueScreenView" it shows that...
BSOD Help and Support
Random BSOD when playing games bug check code 0x0000003b
When I play games I randomly get blue screened can anyone help I'm running windows 7 ultimate 64 bit. All help is appreciated I've had this problem for I don't know how long
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App