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Windows 7: BSOD at seemingly random, often restarted after I return from AFK

23 Sep 2012   #1
excal

Windows 7 Ultimate x64
 
 
BSOD at seemingly random, often restarted after I return from AFK

Running a i5-3570k with 8 gb of ram, Samsung 830 SSD. Windows 7 ult x64.

No particular activity seems to be the trigger, if someone could take a look of the dump, I'd appreciate it greatly.

Please let me know if any additional information is required.


My System SpecsSystem Spec
.
23 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

I'll take a look at the dump.

Have you updated to the latest firmware for your SSD?
My System SpecsSystem Spec
23 Sep 2012   #3
excal

Windows 7 Ultimate x64
 
 

Everything on the hardware side is up to date as of last week, i'll check for updates
My System SpecsSystem Spec
.

23 Sep 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Your dump shows problem with your graphic cards driver.

Code:
2: kd> lmvm atikmpag
start             end                 module name
fffff880`03a00000 fffff880`03a55000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Feb 15 08:13:12 2012 (4F3B14B8)
    CheckSum:         00051BFD
    ImageSize:        00055000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Mini Kernel Dump does not contain unloaded driver list
  1. Download and install Driver Sweeper:
    |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
  2. Download the auto-detect tool for AMD.
    AMD Driver Autodetect
  3. Boot into Safe Mode from Advanced Boot Options:
    Advanced Boot Options
  4. Type in Driver Fusion in Search
  5. Remove all components of your ATI drivers
  6. Boot normally now, and install the latest drivers from the
    auto-detect program you downloaded.

Now you have the latest drivers installed for your
graphic card.

Time for a test with Furmark:
Video Card - Stress Test with Furmark

Monitor the temp during the test using speccy:
Speccy - System Information - Free Download

For more information and similar to your case:
STOP 0x116: VIDEO_TDR_ERROR troubleshooting

BSOD Index

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yusra\Downloads\SF_excal\SF_23-09-2012\092212-5709-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c66000 PsLoadedModuleList = 0xfffff800`02eabe90
Debug session time: Sat Sep 22 05:05:54.267 2012 (UTC + 6:00)
System Uptime: 0 days 0:23:12.454
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa80090ab010, fffff88003a079e0, 0, 0}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+79e0 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_TIMEOUT_DETECTED (117)
The display driver failed to respond in timely fashion.
(This code can never be used for real bugcheck).
Arguments:
Arg1: fffffa80090ab010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003a079e0, The pointer into responsible device driver module (e.g owner tag).
Arg3: 0000000000000000, The secondary driver specific bucketing key.
Arg4: 0000000000000000, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+79e0
fffff880`03a079e0 ??              ???

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_TIMEOUT

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x117

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`021c74f0 fffff880`041065f7 : fffffa80`090ab010 fffff880`04152ec4 fffffa80`090ab010 fffff880`040d4843 : watchdog!WdDbgReportRecreate+0xa3
fffff880`021c7a10 fffff880`041072bc : fffff8a0`049bb220 fffff8a0`049bb220 00000000`00000080 fffffa80`090ab010 : dxgkrnl!TdrUpdateDbgReport+0xcb
fffff880`021c7a60 fffff880`040db6b3 : 00000000`00000001 fffffa80`07dcc000 00000000`00000000 fffff880`000000a9 : dxgkrnl!TdrCollectDbgInfoStage2+0x220
fffff880`021c7a90 fffff880`04107e0f : 00000000`0000000f ffffffff`fffe7960 fffffa80`090ab010 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0xef
fffff880`021c7b40 fffff880`041d6ec1 : fffffa80`081ead50 00000000`00000080 00000000`00000000 fffffa80`067fb010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`021c7bc0 fffff800`02f83cce : 00000000`00ebc809 fffffa80`067f9210 fffffa80`066d5b30 fffffa80`067f9210 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`021c7c00 fffff800`02cd7fe6 : fffff800`02e58e80 fffffa80`067f9210 fffff800`02e66cc0 fffff880`01245384 : nt!PspSystemThreadStartup+0x5a
fffff880`021c7c40 00000000`00000000 : fffff880`021c8000 fffff880`021c2000 fffff880`0bf20790 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+79e0
fffff880`03a079e0 ??              ???

SYMBOL_NAME:  atikmpag+79e0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4f3b14b8

FAILURE_BUCKET_ID:  X64_0x117_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x117_IMAGE_atikmpag.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD at seemingly random, often restarted after I return from AFK




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