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Windows 7: BSOD when running mpc and/or winamp

23 Sep 2012   #1
yuganz

windows 7 HP 64bit
 
 
BSOD when running mpc and/or winamp

hi guys i got bsod when running mpc and/or winamp, it happened randomly about 1 to 2 hours after i'm running the programs.

my laptop specs are
acer aspire v3-471g i7
Windows 7 Home Premium x64
4 gb ram
nvidia gt 640m

here is my dump files
092312-17581-01.rar

this is my first time ever posting a forum. Any help is greatly appreciated and thank you for you time.


My System SpecsSystem Spec
.
23 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Please upload your msinfo32.nfo file. To get this:
  • Click on the Start
  • Type msinfo32 into the Search programs and files box
  • When it opens, go to File, Save
  • Save as msinfo32.nfo and save in a place you will remember
  • Let it finish the process of gathering and saving the system info
  • Right click the .nfo file, click send to compressed (zipped) folder
  • Upload the .zip file here.
My System SpecsSystem Spec
23 Sep 2012   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

BSOD Analyze:

Code:
0: kd> !irp fffffa800540fc60
Irp is active with 4 stacks 3 is current (= 0xfffffa800540fdc0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  2 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 ffffffffc000000e
 [ 16, 0]   0  2 fffffa800530ca10 00000000 fffff8800f565fac-fffffa8009551bf0    
          Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 \Driver\pci    nvlddmkm
            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8007a81040 00000000 fffff80003086ce0-fffffa800448c160 Success Error Cancel pending
           \Driver\nvlddmkm    nt!IopUnloadSafeCompletion
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8009dd0940    

            Args: 00000000 00000000 00000000 00000000
Uninstall Daemon Tools and the problem should be gone.
Driver Reference Table

Let us know if you have more crashes.
My System SpecsSystem Spec
.

23 Sep 2012   #4
yuganz

windows 7 HP 64bit
 
 

here is my msifo32.nfo

msinfo32.nfo

@koolkat77 thanks for the reply, but i already uninstall daemon tools before the bsod happens.
My System SpecsSystem Spec
23 Sep 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

So you got the BSoD after uninstalling or before uninstalling?
Okay, check if the driver is still present:
How to remove sptd.sys from system
My System SpecsSystem Spec
23 Sep 2012   #6
yuganz

windows 7 HP 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
So you got the BSoD after uninstalling or before uninstalling?
Okay, check if the driver is still present:
How to remove sptd.sys from system
i don't remember when the bsod starts, is it before or after i install daemon, but it still happens after i uninstall it.
My System SpecsSystem Spec
23 Sep 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay
Go to the link from that post and remove sptd.sys from system
My System SpecsSystem Spec
23 Sep 2012   #8
yuganz

windows 7 HP 64bit
 
 

i already remove sptd.sys, i hope this works.
thanks for the help i will update if the bsod happen again.
My System SpecsSystem Spec
23 Sep 2012   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sure, let us know.
My System SpecsSystem Spec
24 Sep 2012   #10
yuganz

windows 7 HP 64bit
 
 

i got another bsod,
here is my last 3 dump files.
Minidump.zip

and i just notice that before the bsod, the 8th thread of my processor got freezes on 100%.
and it makes everything crashed but i can still open task manager.

[IMG]http://s11.**************/j9y225srz/Untitled.jpg[/IMG]

do you guys know what can cause this freezes.
thanks.
My System SpecsSystem Spec
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 BSOD when running mpc and/or winamp




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