Windows 7: BSOD when running mpc and/or winamp

yuganz · 23 Sep 2012

hi guys i got bsod when running mpc and/or winamp, it happened randomly about 1 to 2 hours after i'm running the programs.

my laptop specs are
acer aspire v3-471g i7
Windows 7 Home Premium x64
4 gb ram
nvidia gt 640m

here is my dump files
092312-17581-01.rar

this is my first time ever posting a forum. Any help is greatly appreciated and thank you for you time.

**koolkat77** · 23 Sep 2012

Welcome

Please upload your msinfo32.nfo file. To get this:

Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

**koolkat77** · 23 Sep 2012

BSOD Analyze:

Code:

0: kd> !irp fffffa800540fc60
Irp is active with 4 stacks 3 is current (= 0xfffffa800540fdc0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  2 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 ffffffffc000000e
 [ 16, 0]   0  2 fffffa800530ca10 00000000 fffff8800f565fac-fffffa8009551bf0    
          Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 \Driver\pci    nvlddmkm
            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8007a81040 00000000 fffff80003086ce0-fffffa800448c160 Success Error Cancel pending
           \Driver\nvlddmkm    nt!IopUnloadSafeCompletion
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8009dd0940    

            Args: 00000000 00000000 00000000 00000000

Uninstall Daemon Tools and the problem should be gone.
Driver Reference Table

Let us know if you have more crashes.

yuganz · 23 Sep 2012

here is my msifo32.nfo

msinfo32.nfo

@koolkat77 thanks for the reply, but i already uninstall daemon tools before the bsod happens.

**koolkat77** · 23 Sep 2012

So you got the BSoD after uninstalling or before uninstalling?

Okay, check if the driver is still present:

How to remove sptd.sys from system

yuganz · 23 Sep 2012

Quote: Originally Posted by koolkat77

So you got the BSoD after uninstalling or before uninstalling?

Okay, check if the driver is still present:

How to remove sptd.sys from system

i don't remember when the bsod starts, is it before or after i install daemon, but it still happens after i uninstall it.

**koolkat77** · 23 Sep 2012

Okay
Go to the link from that post and remove sptd.sys from system

yuganz · 23 Sep 2012

i already remove sptd.sys, i hope this works.
thanks for the help i will update if the bsod happen again.

**koolkat77** · 23 Sep 2012

Sure, let us know.

yuganz · 24 Sep 2012

i got another bsod,
here is my last 3 dump files.
Minidump.zip

and i just notice that before the bsod, the 8th thread of my processor got freezes on 100%.
and it makes everything crashed but i can still open task manager.

[IMG]http://s11.**************/j9y225srz/Untitled.jpg[/IMG]

do you guys know what can cause this freezes.
thanks.

Windows 7: BSOD when running mpc and/or winamp

BSOD when running mpc and/or winamp problems?