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Windows 7: BSOD while playing C9 (First BSOD)

23 Sep 2012   #1
sk0t0s

Windows 10 Pro 64-Bit
 
 
BSOD while playing C9 (First BSOD)

Hi guys,

I recently experienced BSOD on my laptop while playing C9. This is the first time it happened.

Anyway, I just want to know what the source of that BSOD.

Here's my file using SF diagnostic tool.

Attachment 233168

Thanks Guys


My System SpecsSystem Spec
.
23 Sep 2012   #2
JMV2009

win 7 x64
 
 

This indicates a usbhub error, with symbol errors. Are you running a special usb device, or a special usb host (e.g. usb 3.0), or a special usb related hotfix?

Code:
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that   ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: usbhub!_DEVICE_EXTENSION_HUB                  ***
***                                                                   ***
*************************************************************************
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )

Followup: MachineOwner
---------
My System SpecsSystem Spec
23 Sep 2012   #3
sk0t0s

Windows 10 Pro 64-Bit
 
 

Thanks for your reply JMV2009.

Nope, but I was trying to install USB extension the other night but the installation failed.

I also thought that USB error is the cause of my BSOD. I was playing then suddenly my mouse and keyboard stopped working. They have lights on but not responding and then boom! BSOD.

What should I do to fix this?
My System SpecsSystem Spec
.

23 Sep 2012   #4
sk0t0s

Windows 10 Pro 64-Bit
 
 

Here's the SS from device manager

Attachment 233176

I kinda suspecting that USB Composite Device. I have checked my desktop if there is existing "USB Composite Device" but I found nothing.
My System SpecsSystem Spec
23 Sep 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Eli, bad news

Please turn USB selective Suspense on, and observe if there is any changes or not.

If not, enable driver verifier, wait for another crash, and then upload it.

Dont worry, my friend, all will be ok
My System SpecsSystem Spec
23 Sep 2012   #6
sk0t0s

Windows 10 Pro 64-Bit
 
 

Thanks my friend.

USB selective suspense is already enabled.

I just did the Driver Verifier

I guess we will wait for another crash.
My System SpecsSystem Spec
24 Sep 2012   #7
sk0t0s

Windows 10 Pro 64-Bit
 
 

I forgot to mention after that BSOD, All icons on my dock was reset to default icons. That's the only changes I noticed.

Anyway, until now it seem fine, no BSOD yet. I will wait to days to report back again and hopefully close this thread
My System SpecsSystem Spec
24 Sep 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nice to know that you are not having any more problems, my friend

But, Dock icons are changed? A bit strange! Whatever, you can set them up again
My System SpecsSystem Spec
24 Sep 2012   #9
sk0t0s

Windows 10 Pro 64-Bit
 
 

Yep! it is strange. Right now I keep it by default.

I'll set it up later Also i will play c9 to it for a couple of days using USB keyboard and mouse. Let see if i get the BSOD again...

I hope not

Question: Is it normal to have the "USB Composite Device" on my device manager? Because i did not found the same thing on my Desktop.
My System SpecsSystem Spec
24 Sep 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

That is, probably your usb keyboard and mouse. If so, those will not be shown on the desktop
My System SpecsSystem Spec
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 BSOD while playing C9 (First BSOD)




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