Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD error 1000009f doing basic stuff


23 Sep 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD error 1000009f doing basic stuff

Hello,
I've only had my laptop a few months and in the past 2-3 months i have been having BSOD errors once and a while when closing the lid to turn it to sleep mode.
I uninstalled a few things and it seemed to be fixed, but I just had another this morning and I can't find the same error on here anywhere (I'm guessing I missed it)
anyway, here is the info that was in the "windows has recovered from an unexpected shutdown" window:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8006D15B50
BCP4: FFFFF80000B9C3D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I can't remember the other errors, but they were all BlueScreen as well.
I also have a dual boot with ubuntu, if that makes any difference. I will post my minidump files and such in a min.

Any help is greatly appreciated!

Thanks,
Kkaylium

My System SpecsSystem Spec
.

23 Sep 2012   #2

Windows 7 Home Premium 64bit
 
 

Here are the minidump files (I think I had more crashes than this, I don't know what happened to those files, but here are the 4 most recent):

http://sdrv.ms/QNOZLW

edit: and here is the SF Diagnostic zip file (kkaylium.zip
My System SpecsSystem Spec
23 Sep 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

All your dumps show memory corruption.

Start with running memtest86+ on each stick for 8 passes preferably overnight, find out the fault one:
RAM - Test with Memtest86+

Let us know the results

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa8006d15b50, fffff80000b9c3d0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
My System SpecsSystem Spec
.


24 Sep 2012   #4

Windows 7 Home Premium 64bit
 
 

I have only had time to run one pass so far, and it brought up no errors, before I did the memtest, I got another unexpected shutdown black screen with the options to boot windows in safe mode, normally, etc. I just choose normal and when i signed in the normal popup window with the crash info didn't show up, and i didn't get a new minidump file.
Also, i think these crashes started after i installed tekkit minecraft and tekkit has been causing me problems like loosing internet connection, and saying java doesn't have enough memory to run (i have 8 gb ram). I tried to give tekkit more allocated memory, but i'm thinking i might have done it wrong and that might me contributing to the errors. what do you think?
I'll run some more memtest tonight or tomorrow.
I also am thinking of uninstalling tekkit and see what happens. Will it make any difference?
Thanks
-Kkaylium
My System SpecsSystem Spec
24 Sep 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by kkaylium View Post
I have only had time to run one pass so far, and it brought up no errors, before I did the memtest, I got another unexpected shutdown black screen with the options to boot windows in safe mode, normally, etc. I just choose normal and when i signed in the normal popup window with the crash info didn't show up, and i didn't get a new minidump file.
Also, i think these crashes started after i installed tekkit minecraft and tekkit has been causing me problems like loosing internet connection, and saying java doesn't have enough memory to run (i have 8 gb ram). I tried to give tekkit more allocated memory, but i'm thinking i might have done it wrong and that might me contributing to the errors. what do you think?
I'll run some more memtest tonight or tomorrow.
I also am thinking of uninstalling tekkit and see what happens. Will it make any difference?
Thanks
-Kkaylium
Thanks for the update. Sure go ahead and uninstall it. See if the issue persists..
There are some software/apps that can irritate the memory.

Take 7 more passes to make sure nothing is wrong with your ram.

Good luck
My System SpecsSystem Spec
25 Sep 2012   #6

Windows 7 Home Premium 64bit
 
 

I looked at the minidump files with windows debugger and it doesn't say anything about memory corruption. It says something like driver power failed. I am now really confused because I looked at the same minidump files as i uploaded on here. Also, some of the crashes are self induced because opening the lid and pressing the space bar won't always wake it up. so i've had to hold down the power button to turn off and back on. Sometimes I willl get a blueScreen popup when I get back to windows, sometimes not.
I haven't run any more memtest yet, because I had to run a virus scan last night instead (which showed nothing)
My System SpecsSystem Spec
25 Sep 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

If you don't want to do the memtest that's your wish.

To rule out buggy drivers we can enable driver verifier.

Driver Verifier
Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in verifier and press Enter
- Select Create custom settings (for code developers) and click Next
- Select Select individual settings from a full list and click Next
- Select everything EXCEPT FOR Low Resource Simulation and click Next
- Select Select driver names from a list and click Next
Then select all drivers NOT provided by Microsoft and click Next
- Select Finish on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work.

Information
Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior.

Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
I am leaving this thread to the hands of a senior analyst.
My System SpecsSystem Spec
25 Sep 2012   #8

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Huh? I'm not sure what crashdump you opened, Koolkat, but I'm not seeing any memory_corruption errors in any of the dumps I opened (the four present).

Anyways, minidumps don't look to hold the info we seek here. Either turn on Driver Verifier and let it crash a couple more times and send us those crashdumps, or send us the large MEMORY.DMP file in your Windows directory.
My System SpecsSystem Spec
25 Sep 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Thanks Vir for coming to the thread.

I'm not sure which I opened but as far as I downloaded the second zip file from post #2. I probably made a mistake somewhere.

Anyway, thanks again.
My System SpecsSystem Spec
25 Sep 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Did you make sure to setup symbols correctly for Windbg? That could cause it to spurt out false information.
My System SpecsSystem Spec
Reply

 BSOD error 1000009f doing basic stuff




Thread Tools



Similar help and support threads for2: BSOD error 1000009f doing basic stuff
Thread Forum
Solved BSOD BCCode: 1000009f BSOD Help and Support
my laptop gets BSOD during sleep mode 1000009f BSOD Help and Support
Solved BSOD every day the same failure 1000009F BSOD Help and Support
BSOD 3rd time in 7 days error 1000009f BSOD Help and Support
BSOD - BC 1000009f BSOD Help and Support
BSOD 1000009f every 15 Minutes BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Đ Designer Media Ltd

All times are GMT -5. The time now is 12:31 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33