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Windows 7: Couple of BSOD after new install of Wiin 7

24 Sep 2012   #1
ecobuilder05

Windows 7 Ultimate SP1 32 bit
 
 
Couple of BSOD after new install of Wiin 7

Did a fresh install of Win 7 Ultimate 32 bit on new SSD (old computer) and having slow operation issues and have had these two BSOD.

Computer boots up and shuts down quick and also downloads programs, and such fast, but navigating through menus or browser windows - ultra slow.

Posted here as suggested by Night Hawk.


My System SpecsSystem Spec
.
24 Sep 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome

Your dumps are corrupted. Try grabbing all items again following the instructions.

Have you updated to the latest firmware for your SSD?
My System SpecsSystem Spec
24 Sep 2012   #3
ecobuilder05

Windows 7 Ultimate SP1 32 bit
 
 

I hadn't realized the program wasn't finished.

Attached is the complete zip file.

I haven't updated the SSD firmware. Not sure if there is a new one as this
is a new release.
My System SpecsSystem Spec
.

24 Sep 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Alright, I'm checking the files
Please re check for an update on the firmware
My System SpecsSystem Spec
24 Sep 2012   #5
ecobuilder05

Windows 7 Ultimate SP1 32 bit
 
 

No firmware update available.
My System SpecsSystem Spec
24 Sep 2012   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

ecobuilder,
There are NO dumps!

Please go thru this step by step very carefully:
MEMORY DUMPS REQUIREMENTS


CREATE MINIDUMP FOLDER
WIN | type %systemroot% | ENTER
If
Minidump is not shown, Then
CTRL + SHIFT + N keycombo |
CONTINUE button | type Minidump | ENTER

Enable automatic management of the Paging file
WIN + PAUSE key combo |
Advanced system settings (left-hand side) |
Advanced tab, Performance section, Settings |
Advanced tab, Virtual Memory section, Change |
checkmark Automatically manage paging file size for all drives |
OK | OK | OK



STARTUP AND RECOVERY SETTINGS
WIN + PAUSE key combo |
Advanced system settings (left-hand side) |
Advanced
tab, Startup and Recovery section, Settings |
System Failure section | checkmark Write an Event to the system log
| uncheck
Automatically restart |


Under Write debugging information, select Small memory dump |
in the Small dump directory: box, enter %SystemRoot%\Minidump| OK

If Overwrite any existing file is checked, then:
Under Write debugging information, select Kernel memory dump
Uncheck Overwrite any existing file
Under Write debugging information, select Small memory dump
OK button
If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

ENABLE THE WINDOWS ERROR REPORTING SERVICE
WIN key | type SERVICES.MSC | ENTER |
Scroll down to Windows Error Reporting Service |
Rt-clk on Windows Error Reporting Service | Properties |
General
tab | for Startup type, choose Automatic |
In Service status, Start button (unless grayed out) | OK


ASSURE THAT CCLEANER IS NOT DELETING DUMPS
CCLEANER | Cleaner icon | Windows tab | System category |
Uncheck Memory Dumps


WINDOWS ERROR REPORTING SERVICE must NOT be disabled!
WIN | Services.msc | Enter
Under Name, locate Windows Error Reporting Service
If Status is not Started, then
Right-click on Windows Error Reporting Service |choose START
If Startup Type is not Automatic, then
Right-click on Windows Error Reporting Service |
choose Properties | General tab |
set Startup type to Automatic
Close Services.msc (I like to use ALT + F4)

After a crash, the minidump file will be in %SystemRoot%\Minidump
%SystemRoot% is generally C:\Windows
==========================================
==========================================

Now the next time your system crashes, there will be dumps present.

Thanks,
karl
My System SpecsSystem Spec
24 Sep 2012   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Okay

There are no dumps in the second zip file. Try again.

Things that caught my eye:
Code:
BIOS Version/Date	American Megatrends Inc. 1019.002, 10/12/2004
Your BIOS needs to be updated. (MUST)

Code:
Start Menu\Programs\Avira\Avira Desktop	Public:Start Menu\Programs\Avira\Avira Desktop	Public
Start Menu\Programs\Check Point\ZoneAlarm	Public:Start Menu\Programs\Check Point\ZoneAlarm	Public
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Please uninstall Avira & Zone alarm. They cause BSoDs on some machines.
Also uninstall Daemon Tools, its a known cause of BSoDs.

I and many members on our forum recommend MSE and Malwarebytes.
Microsoft Security Essentials - Free Antivirus for Windows
Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
My System SpecsSystem Spec
24 Sep 2012   #8
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

ecobuilder,
Would you please give me the precise URL you used to determine that there is NO bios update?

Also:
Install SPECCY (link in my signature) then:
SPECCY | FILE | SAVE SNAPSHOT | SAVE

Do NOT use the Save as text file option

Zip up the resulting file and attach to your next post.
My System SpecsSystem Spec
24 Sep 2012   #9
ecobuilder05

Windows 7 Ultimate SP1 32 bit
 
 

Checked here for SSD firmware updates - SSD Firmware Update - The Corsair Support Forums

I do know there is one newer BIOS update on Asus site - ver. 1021.

Have gone through list from Karlsnooks and had to uncheck overwrite option.

Will uninstall ZA, Avira, and DT. Already have MBAM.

Attached is Speccy snapshot.

Running SF Diag. Tool once again.

Thanks for your patience.
My System SpecsSystem Spec
24 Sep 2012   #10
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Need you to help us to help you.

Please carry this out fully.

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Manufacturer and Model OR Custom build.
ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the Other Info block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

With Speccy, you can select with your mouse/touchpad info from the display
and paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
==========================
=============================
My System SpecsSystem Spec
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 Couple of BSOD after new install of Wiin 7




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