Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD, Random times on Random days


24 Sep 2012   #1

Windows 7 Professional 64bit
 
 
BSOD, Random times on Random days

Has been happening on and off for the last couple of months, strangely enough the problem went away once after we had a power surge but has now returned, Usually get at least 1 a day at a random time ( Maybe a game, maybe on youtube, maybe just right clicking a folder )

Took a photo of it last time and got this error code,

*** STOP: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)

After a bit of searching this forum i found i should also post a dump log from C:\Windows\Minidump ... When trying this i keep getting an access is denied message but i have admin privileges ?

Should also add that i have read about faulty drivers/ software and ran software to "fix" the problems yet i still get the BSOD.

Will try and get the dump log on for my next reply but any ideas straight off the bat ? Seems to be quite a common problem.

Anthony

My System SpecsSystem Spec
.

24 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard, Chovies.

Post it, following the Blue Screen of Death (BSOD) Posting Instructions so that we can get adequate information to help you.
My System SpecsSystem Spec
25 Sep 2012   #3

Windows 7 Professional 64bit
 
 

Thanks mate knew there had to be something around here for it.
I'm not sure if there related as this was happening before the BSOD's but the computer takes awile loading in the windows screen ( 2+ minutes at the shortest ) Just in case they're related and i can get both fixed.
My System SpecsSystem Spec
.


25 Sep 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

I will see the dumps when I will get home back, or maybe somebody else will take a look in between.
My System SpecsSystem Spec
25 Sep 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

OK, here it goes.

Probably caused by Hardware (atikmpag.sys)
Code:
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : hardware ( atikmdag+33f79 )

Followup: MachineOwner
---------
So, two things will I suggest here:
  1. Uninstall your ATI/AMD display drivers with Driver Fusion, and reinstall it again.
  2. Video Card - Stress Test with Furmark
AMD USB Filter Driver (apart of the chipset drivers)

Code:
fffff880`02ffb448  fffff880`048041f4Unable to load image \SystemRoot\system32\DRIVERS\usbfilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
 usbfilter+0x21f4
I would suggest you uninstall it, and reinstall, again, in the same way I told earlier, using driver fusion. You may search it in AMD Support & Drivers.


Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Code:
fffff880`02ffa9b8  fffff880`040d71ffUnable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
It is kinda old.

Code:
kd> lmvm Rt64win7
start             end                 module name
fffff880`040d1000 fffff880`04156000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Fri Jun 10 12:03:15 2011 (4DF1BAAB)
    CheckSum:         0008B67F
    ImageSize:        00085000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update it, from Realtek


Some problems are there with USBPORT.sys. I would suggest you to turn on USB selective suspense to see the results.


Another frequent problem is tcpip.sys. It is network related, so you should update your network driver.

1] download the network card driver from manufactuer's website.
2] Then reinstall the driver:
3] Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
4] Double click to expand "Network adaptors".
5] Right click your network card and click Uninstall.
6] Check "Delete driver software for this device" check box, click OK.
7] Restart the computer

If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.


► Uninstall the following programs, MUST!

Free up the startup.

  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
27 Sep 2012   #6

Windows 7 Professional 64bit
 
 

Thanks mate will start working through the list now.
My System SpecsSystem Spec
Reply

 BSOD, Random times on Random days




Thread Tools



Similar help and support threads for2: BSOD, Random times on Random days
Thread Forum
several BSOD in past two days at random times BSOD Help and Support
BSOD doing random things (Google Chrome, minecraft, random times) BSOD Help and Support
BSOD at random times, 2 times/day in the last 4 days BSOD Help and Support
BSOD at random times doing random things BSOD Help and Support
Random BSOD during Random times, error 0x8000000000000002 BSOD Help and Support
Random BSOD errors happening at random times BSOD Help and Support
BSOD over past few days at random times BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:27 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33