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Windows 7: BSOD coming out of sleep 0x0000003b

27 Sep 2012   #11
addiosamigo

windows 7 64bit
 
 

I'm still getting bluescreens, this morning when coming out of hibernation it was ok for a couple of minutes then it blue screened!, attached is a screenshot. if you require any more logs let me know.

thanks


My System SpecsSystem Spec
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27 Sep 2012   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Need the dump not image
My System SpecsSystem Spec
27 Sep 2012   #13
addiosamigo

windows 7 64bit
 
 

ok no problem.

attached is the dump from this morning:

thanks
My System SpecsSystem Spec
.

27 Sep 2012   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm, it shows Direct X as the problem.
Try this Diagnosing basic problems with DirectX and report back.

Guess we'll have to enable driver verifier.
My System SpecsSystem Spec
27 Sep 2012   #15
addiosamigo

windows 7 64bit
 
 

dxdiag is showing only one graphics driver, when I have two; the intergrated HD 4000 and the GT 630M.

whats driver verifier? how do I enable that?

thanks
My System SpecsSystem Spec
27 Sep 2012   #16
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Driver Verifier

Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work. Information
Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior.

Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
My System SpecsSystem Spec
27 Sep 2012   #17
addiosamigo

windows 7 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Driver Verifier

Verifier puts extreme stress on the drivers, bad ones will cause BSOD. If we change all those drivers we hope for no more BSODs, If you get no BSODs, then its not a driver and we look to hardware. With verifier on your computer may be a little laggy, but actually..its just doing its work. Information
Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior.

Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
OK, done that now I just have to restart!

is there logs that are created to see which driver is causing the issue if any?
My System SpecsSystem Spec
27 Sep 2012   #18
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Yes..if there are bad drivers it will force those to BSoD. When it does BSoD, just upload the dumps like you've been doing all this while.

Verifier needs to be enabled for 36 hours.
My System SpecsSystem Spec
27 Sep 2012   #19
addiosamigo

windows 7 64bit
 
 

Ok thanks!
My System SpecsSystem Spec
27 Sep 2012   #20
addiosamigo

windows 7 64bit
 
 

Ok, I ran memtest for around 5 hours to see if it was a memory problem, no errors detected, I may try throughout the day tommorow.

anyway, when I restarted after memtest it loaded into windows, the sound was all distorted then bluescreen, this happened twice, I had to run safe mode and disable driver verifier to load up windows without problems.

I have attached the dumps from these crashes. the driver that it said crashed the pc was not the one reported in the dumps, weird!

thanks
My System SpecsSystem Spec
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