Windows 7: My crashes and dump files

taharaza · 24 Sep 2012

well my webcam isnt working im using windows 7 64bit i tired doing everything its not working someone help me thank you.

**koolkat77** · 25 Sep 2012

Welcome

Software concerns:

Code:

Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
Start Menu\Programs\DAEMON Tools Pro	Public:Start Menu\Programs\DAEMON Tools Pro	Public

Daemon tools is a known cause of BSoDs, please uninstall.
Uninstall AVG while we troubleshoot your computer. Replace with Microsoft security essentials:

Microsoft Security Essentials - Free Antivirus for Windows
Run a full scan once updated.

Your ATI drivers need updating.

Download and install Driver Sweeper:
|MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
Download the auto-detect tool for AMD.
AMD Driver Autodetect
Boot into Safe Mode from Advanced Boot Options:
Advanced Boot Options
Type in Driver Fusion in Search
Remove all components of your ATI drivers
Boot normally now, and install the latest drivers from the
auto-detect program you downloaded.

For more information on the 116 bug check go through:

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Code:

1: kd> lmvm atikmpag
start             end                 module name
fffff880`07800000 fffff880`0782c000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Jan 22 19:07:54 2010 (4B59A32A)
    CheckSum:         000279B5
    ImageSize:        0002C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Remember to use Speccy to keep a check on the temps during
the test from Furmark:

Speccy - System Information - Free Download

ts_athwx.sys
Get an update for this driver or uninstall it. Driver Reference Table - ts_athwx.sys

Code:

0: kd> lmvm ts_athwx
start             end                 module name
fffff880`084bc000 fffff880`086c8ee0   ts_athwx T (no symbols)           
    Loaded symbol image file: ts_athwx.sys
    Image path: \SystemRoot\system32\DRIVERS\ts_athwx.sys
    Image name: ts_athwx.sys
    Timestamp:        Thu Jun 02 02:19:22 2011 (4DE69ECA)
    CheckSum:         0021C795
    ImageSize:        0020CEE0
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Look for an update on your BIOS version:

Code:

BIOS Version/Date	American Megatrends Inc. N61Jq.207, 3/2/2010

Run the system file check to repair any damaged windows files within windows:

SFC /SCANNOW Command - System File Checker

To make sure your hard drive is good run:

Disk Check

Complete suggestions above and let me know, we'll do more troubleshooting after this.

Windows 7: My crashes and dump files

My crashes and dump files problems?