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Windows 7: BSOD playing borderlands 2, bccode 0x000000f4

26 Sep 2012   #11
shrimpy

Windows 7 Professional 64 bit
 
 

Can anyone help me with my problem please? I would really appreciate it if any of you can offer suggestions. Thanks.


My System SpecsSystem Spec
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26 Sep 2012   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You haven't uploaded your latest crash dumps. Other than those, it is not possible
My System SpecsSystem Spec
27 Sep 2012   #13
shrimpy

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
You haven't uploaded your latest crash dumps. Other than those, it is not possible
Okay I have posted the new dump file that I had yesterday. I also posted an updated one from today.
My System SpecsSystem Spec
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27 Sep 2012   #14
shrimpy

Windows 7 Professional 64 bit
 
 

I crashed again today and this time it happened when I clicked on "Borderlands 2" in steam library. The game wasnt even launched yet. this has has also happened randomly during pc use not involved with games. I have posted the updated windows 7 diagnostic report below
My System SpecsSystem Spec
27 Sep 2012   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Seeing the dumps, it seems to be Hard Disc/ File System error, so do the following:
  1. Reseat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
My System SpecsSystem Spec
27 Sep 2012   #16
shrimpy

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Seeing the dumps, it seems to be Hard Disc/ File System error, so do the following:
  1. Reseat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Okay, I ran the seagate tool dos from cd and did long test. The result turned out that the ssd passed. In other words, nothing seemed to be wrong with it as it passed the long test. So what do i do now?
My System SpecsSystem Spec
27 Sep 2012   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now, better I recommend some hardware expert, who will be able to find out what is the problem in your SSD's setup.
My System SpecsSystem Spec
27 Sep 2012   #18
shrimpy

Windows 7 Professional 64 bit
 
 

Is there any expert you know of that you can refer him or her to me? I would be grateful if you could do that. This bsod is becoming the bane of my existence. I have an ssd and 2 hdd setup. The sata is configured as ahci and i had to change it to ide for ssd seagate tool long test since it wouldnt detect drive in ahci mode.
My System SpecsSystem Spec
27 Sep 2012   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I asked one of my friends who will be able to guide you how to solve the SSD related issue. He is offline now, but he will come back shortly.
My System SpecsSystem Spec
27 Sep 2012   #20
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi Welcome to Seven Forums.
To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on mine in the lower left to see how it should look.
Full instructions in the tutorial.
This is so we don't have to search the thread for specs.

You may have a bad SATA controller on your board, MSIs are known to be troublesome. Try using a different SATA III port for the SSD.
Go to the MSI site and download and install their newest SATA and chipset drivers.
My System SpecsSystem Spec
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 BSOD playing borderlands 2, bccode 0x000000f4




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