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Windows 7: BSOD playing borderlands 2, bccode 0x000000f4

27 Sep 2012   #21
shrimpy

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Hi Welcome to Seven Forums.
To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on mine in the lower left to see how it should look.
Full instructions in the tutorial.
This is so we don't have to search the thread for specs.

You may have a bad SATA controller on your board, MSIs are known to be troublesome. Try using a different SATA III port for the SSD.
Go to the MSI site and download and install their newest SATA and chipset drivers.
Hello there!! I assume you are the guy Arc was talking about. I have added my system specs as you have instructed. I have been looking for someone to help me. I have been quite desperate. My bsod issues happen randomly, its not only in gaming its also when i do other typical things on my pc. I have switched the sata port for my intel ssd boot drive with OS. I still have the same problem. My sata and chipset drivers are updated. Please help me with the bsod. thanks.


My System SpecsSystem Spec
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27 Sep 2012   #22
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Thanks for the specs, good job! Did you get the latest driver form the MSI website? The ones on the CD will be older ones.

Do you have a RAID setup or have your user files on the HDD?
My System SpecsSystem Spec
27 Sep 2012   #23
shrimpy

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
thanks for the specs, good job! Did you get the latest driver form the MSI website? The ones on the CD will be older ones.
yes i did update. I used msi's live update 5 to update all necessary drivers. the only ones i didnt download are the utilites like control center or audio genie etc. My nvidia drivers are also up to date. using 306.23 drivers

I have also added the win7 diagostic report that includes dump files in link below
My System SpecsSystem Spec
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27 Sep 2012   #24
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Do you have a RAID setup?
My System SpecsSystem Spec
27 Sep 2012   #25
shrimpy

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Do you have a RAID setup?
I just have in my bios under integrated peripherals- Sata- achi mode. So sata is ahci mode. I dont think i have raid setup. I have ssd as boot drive and other two hdd as storage drives.
My System SpecsSystem Spec
27 Sep 2012   #26
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Try running Borderlands 2 with one of the HDDs disconnected.

Oh, did you run the HDD diagnostics on both HDDs?
I've asked Arc to have a look at your new dmps.
My System SpecsSystem Spec
27 Sep 2012   #27
shrimpy

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Try running Borderlands 2 with one of the HDDs disconnected.

Oh, did you run the HDD diagnostics on both HDDs?
I've asked Arc to have a look at your new dmps.
I did dsk check on the other hdds and they both passed. i also ran memtest passed 7 times total run time was 10 hrs or so. i will try borderlands 2 with one of hdd disconnected
My System SpecsSystem Spec
27 Sep 2012   #28
shrimpy

Windows 7 Professional 64 bit
 
 

Okay I unplugged one of the hdd and ran borderlands 2 . It ran just fine. I was able to play it. I installed borderlands 2 on my ssd by the way. steam is installed on my ssd.
My System SpecsSystem Spec
27 Sep 2012   #29
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

It would seem one of the SATA ports is bad possibly. Keep the SSD on SATA_1 or SATA_2, they are the 6Gbs ports, and swap the HDDs in the other 4 ports to see if there is a combo that work. One of the HDDs could be installed in the SATA III port the SSD doesn't use.
My System SpecsSystem Spec
27 Sep 2012   #30
shrimpy

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
It would seem one of the SATA ports is bad possibly. Keep the SSD on SATA_1 or SATA_2, they are the 6Gbs ports, and swap the HDDs in the other 4 ports to see if there is a combo that work. One of the HDDs could be installed in the SATA III port the SSD doesn't use.
I have tried switching sata 1 and sata 2 for ssd and I still have same issue. I have also swapped the other hdds and ports and i still get the same issue.
My System SpecsSystem Spec
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 BSOD playing borderlands 2, bccode 0x000000f4




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