BSOD playing borderlands 2, bccode 0x000000f4

shrimpy · 26 Sep 2012

Can anyone help me with my problem please? I would really appreciate it if any of you can offer suggestions. Thanks.

Arc · 26 Sep 2012

You haven't uploaded your latest crash dumps. Other than those, it is not possible

shrimpy · 27 Sep 2012

Arc said:

You haven't uploaded your latest crash dumps. Other than those, it is not possible

Okay I have posted the new dump file that I had yesterday. I also posted an updated one from today.

shrimpy · 27 Sep 2012

I crashed again today and this time it happened when I clicked on "Borderlands 2" in steam library. The game wasnt even launched yet. this has has also happened randomly during pc use not involved with games. I have posted the updated windows 7 diagnostic report below

Arc · 27 Sep 2012

Seeing the dumps, it seems to be Hard Disc/ File System error, so do the following:

Reseat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

shrimpy · 27 Sep 2012

Arc said:

Seeing the dumps, it seems to be Hard Disc/ File System error, so do the following:

Reseat the sata and power.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Okay, I ran the seagate tool dos from cd and did long test. The result turned out that the ssd passed. In other words, nothing seemed to be wrong with it as it passed the long test. So what do i do now?

Arc · 27 Sep 2012

Now, better I recommend some hardware expert, who will be able to find out what is the problem in your SSD's setup.

shrimpy · 27 Sep 2012

Is there any expert you know of that you can refer him or her to me? I would be grateful if you could do that. This bsod is becoming the bane of my existence. I have an ssd and 2 hdd setup. The sata is configured as ahci and i had to change it to ide for ssd seagate tool long test since it wouldnt detect drive in ahci mode.

Arc · 27 Sep 2012

I asked one of my friends who will be able to guide you how to solve the SSD related issue. He is offline now, but he will come back shortly.

Britton30 · 27 Sep 2012

Hi Welcome to Seven Forums.
To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on mine in the lower left to see how it should look.:)
Full instructions in the tutorial.
This is so we don't have to search the thread for specs.:)

You may have a bad SATA controller on your board, MSIs are known to be troublesome. Try using a different SATA III port for the SSD.
Go to the MSI site and download and install their newest SATA and chipset drivers.