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Windows 7: BSOD playing borderlands 2, bccode 0x000000f4

25 Sep 2012   #1

Windows 7 Professional 64 bit
 
 
BSOD playing borderlands 2, bccode 0x000000f4

Hello folks. I just built my new pc and I am having bsod issues. It has mostly happened while playing borderlands 2 but it as happened once shortly after startup and clicking on a desktop icon.

Bug Check String: CRITICAL_OBJECT_TERMINATION
Parameter 1:00000000`00000003
Parameter 2:fffffa80`0717e780
Parameter 3:fffffa80`0717ea60
Parameter 4:fffff800`02f91510

Caused by driver: ntoskrnl.exe
Caused by address: ntoskrnl.exe+7f1c0
File Descrip: NT Kernel & System
crash address: ntoskrnl.exe+7f1c0

I have run the memtest for 7 passes total runtime of 9 hours or so. It found no errors. I also ran sfc scannow command and integrity of files were verified. Also during borderlands 2 when I crash i get the message "I/O Failure operating on WillowGame/CookedPCconsole/ textures.tfc" and then i get a bsod. The bsod has also occurred without showing the message of I/O failure as well. So I have no clue why this is happening. Any help would be much appreciated!!! Thanks.

My PC spec:
intel core i5 3450
msi z77gd55 motherboard
8gb corsair vengeance low profile ram
coolermaster 700 watt silent psu
evga geforce gtx 670 2gb
intel 330 series 120gb ssd drive as boot drive (ahci mode)
2 WD 320 gb hdd
OS: Windows 7 Professional 64 bit

My System SpecsSystem Spec
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25 Sep 2012   #2

Windows 7 Professional 64 bit
 
 

I apologize about not following the bsod instructions in the sticky. I have now attached the file from diagnostic in the above post. Please help me out. Thanks.
My System SpecsSystem Spec
25 Sep 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Welcome aboard. Apparently I am seeing some issues here:

Reinstall nVidia Drivers :
Code:
fffff880`05b919e8  fffff880`0f1f257bUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x12a57b
Perform a disc Check:
Code:
fffff880`05b913f8  fffff880`0122ce84 Ntfs!NtfsExtendedCompleteRequestInternal+0x114
fffff880`05b91400  fffff880`00000001
fffff880`05b91408  00000000`00000001
fffff880`05b91410  fffff880`05b91550
fffff880`05b91418  00000000`00000000
fffff880`05b91420  fffffa80`0945cca0
fffff880`05b91428  00000000`c000000e
fffff880`05b91430  fffff880`05b916b0
fffff880`05b91438  fffff880`012362e5 Ntfs!NtfsProcessException+0x829
  1. Reseat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Free up the startup.

  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Let us know the results.
My System SpecsSystem Spec
.


25 Sep 2012   #4

Windows 7 Professional 64 bit
 
 

Thanks for the response. Two questions, how do i know which hdd to check since i have 3. One of them is an intel ssd drive so do i run the check disk differently? Also, I have a western digital hdd so how does seagate tool run with that?
My System SpecsSystem Spec
25 Sep 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

If you are using a SSD, first search for any firmware update. And, you may skip the chkdsk command for that one.

Initially you are to check the disc on which windows is installed, but better you check them all.

Seatool works on any HDD. Still, if you need, you may go to WD's website and get the data lifeguard and use it.
My System SpecsSystem Spec
25 Sep 2012   #6

Windows 7 Professional 64 bit
 
 

my ssd is the one with the OS. so how would i check that one? the firmware is up to date. You stated before that i should check the disk with OS on it but you also said to skip chk disk on ssd so what do i do then?
My System SpecsSystem Spec
25 Sep 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You do the seatool test there, but need not to run the test from command prompt.
My System SpecsSystem Spec
26 Sep 2012   #8

Windows 7 Professional 64 bit
 
 

Hello Arc. I appreciate the suggestions. After doing all the things you have suggested such as wiping nvidia drivers and then reinstalling them, doing the hdd chk disk and all that. I still crash and bsod with same error caused by "ntoskrnl.exe". this happens usually during gameplay of borderlands 2. I have already done the ram test using memtest and it passed 8 times and no errors found. I have no idea what is going on and can you please help me? Anyone ?
My System SpecsSystem Spec
26 Sep 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

How old the graphics card is?
My System SpecsSystem Spec
26 Sep 2012   #10

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
How old the graphics card is?
I just got it on 9/20/12. Its the new nvidia gtx 670 gpu. the drivers for it were released on 9/13/12. Will it help to post my minidump files?
My System SpecsSystem Spec
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 BSOD playing borderlands 2, bccode 0x000000f4




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