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Windows 7: PC Keeps shutting down when in sleep mode, Event 41-Kernel Power

25 Sep 2012   #1

Windows 7 Home Premium 64bit
 
 
PC Keeps shutting down when in sleep mode, Event 41-Kernel Power

Hi. My pc is shutting down more and more frequently so that it now happens every time I close the lid for sleep mode. In Event Viewer there are numerous "Event 41, Kernel Power" warnings like below:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/25/2012 3:47:33 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Betty-HP
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-09-25T22:47:33.502049200Z" />
<EventRecordID>72889</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Betty-HP</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">true</Data>
<Data Name="PowerButtonTimestamp">129930749862421362</Data>
</EventData>
</Event>

My Computer Specs are the following:

HP Envy 15 Notebook
Intel Core i7-2670QM CPU @ 2.20 GHz 2.20 GHz

8 GB RAM

Win 7 Home Premium 64-Bi, SP1

Any help would be appreciated! (This is still under warranty, but I'd rather try to fix things on my own--with help from Win 7 experts, of course--than deal with HP's Tech support.)

Thanks in advance,

Betty

My System SpecsSystem Spec
.

25 Sep 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

It is caused by the Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7.
Code:
Irp is active with 6 stacks 4 is current (= 0xfffffa8010678ce8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800b750050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
 \Driver\NETwNs64
            Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa800b1deba0 00000000 fffff80003313200-fffffa800794a660 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion
            Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800794a660    

            Args: 00000000 00000000 00000000 00000000
Update it from Download Center.

Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and ObjectDock.
  5. Apply > OK
  6. Accept the restart.
My System SpecsSystem Spec
26 Sep 2012   #3

Windows 7 Home Premium 64bit
 
 
Found easier solution

Hi again! I wanted to thank you for taking the time to look at my dump files and responding as well as offering a solution. Before I posted this I did a lot of research online and saw people with similar issues although not exact, so I decided to post and see what you guys had to say.

I clicked on the link you provided and downloaded Easy Drive Pro, ran it and it said I needed to update 25 drivers. So, I went into my PC's HP Support and it said I needed to update a bunch of drivers (including the wi-fi adapter but not even close to 25) as well as the BIOS, so I let it do that automatically hoping that would solve the problem-it didn't! I decided to wait until this morning when I was fully awake before messing around with installing and uninstalling more drivers.

Today I thought about all the "resolutions" I saw while doing my research and since many of them were problems with the IPv6 configuration, rather than downloading more drivers I did what someone suggested elsewhere and simply went into my adapter properties, unchecked the IPv6 box and voila!--my computer went to sleep and awoke without any problems. WooHoo!!

I'm not generally one for emoticons but--!

Thank you to ALL of you for your untiring support. There are many forums out there, but this is the one I come to first.

Betty
My System SpecsSystem Spec
.


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 PC Keeps shutting down when in sleep mode, Event 41-Kernel Power




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